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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
599 Reviews

599 Reviews of Val Ward Cadillac Inc - Service Center

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October 28, 2024

Pleasant service. On time with my appointment. Waiting area clean and the snacks made a nice touch. More

by tscragg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 26, 2024

You sold me a 3 yr old Cadillac w a bad battery which I had to replace for $550 in Maine last summer & tires that weren’t safe. Thx for replacing the tires for no charge. I appreciate Jamie & his service. More

by dhonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

My service advisor was awesome as always. Got me an appointment that was perfect with my schedule. One at the dealership Dave was again and as always very professional taking care of my serv More

by DONCZOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Dave is a great adviser he is always looking out for us in the best way! More

by DTHERRIEN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 21, 2024

There was a big problem with my service but they admitted and corrected it so I am hsppy More

by paula20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

Jane is terrific. The entire team is friendly and professional. They always take the time to explain my automotive needs and, since I am on oxygen, Jane and the team More

by BRAD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

October 08, 2024

Dave did a great job getting my service completed at quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! More

by TOPREALTOR4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2024

They kept me up to date and was able to drive the loaner. Really appreciate the service department and Karina! More

by NIC_TRACEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

October 03, 2024

Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you More

by kaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you're ever in need of more help, please let us know!

September 28, 2024

Jamie was pleasant and professional. The repairs on my Cadillac were done quickly . It was a good experience overall. More

by PATCOV22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to Jamie here at Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

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