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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
606 Reviews

606 Reviews of Val Ward Cadillac Inc - Service Center

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October 24, 2024

Dave is a great adviser he is always looking out for us in the best way! More

by DTHERRIEN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

October 21, 2024

There was a big problem with my service but they admitted and corrected it so I am hsppy More

by paula20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

Jane is terrific. The entire team is friendly and professional. They always take the time to explain my automotive needs and, since I am on oxygen, Jane and the team More

by BRAD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We sincerely value your business and look forward to your next visit!

October 08, 2024

Dave did a great job getting my service completed at quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! More

by TOPREALTOR4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2024

They kept me up to date and was able to drive the loaner. Really appreciate the service department and Karina! More

by NIC_TRACEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

October 03, 2024

Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you More

by kaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you're ever in need of more help, please let us know!

September 28, 2024

Jamie was pleasant and professional. The repairs on my Cadillac were done quickly . It was a good experience overall. More

by PATCOV22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to Jamie here at Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

September 26, 2024

Quick response and scheduled appointment right away. Great customer service. Listens to concerns and address them. More

by auggie1160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

September 26, 2024

Service and attention to detail is first class . Great customer service experience when buying a car or getting service More

by CHRIS.OBRIEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

September 19, 2024

The very courteous service from everyone I met especially the guy that took care of me. Dave McKinley did awesome job took very good care of me. More

by rivercaptaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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