Val Ward Cadillac Inc - Service Center

They are reliable, honest, and operate with integrity. Karina and Steve always take the time to answer any questions I may have, and provide me with all the options available. "Thank-you" for all the time Karina and Steve always take the time to answer any questions I may have, and provide me with all the options available. "Thank-you" for all the times your company has demonstrated it's willingness to do things the "right way", and in a manner that keeps the consideration of the customer in mind. It is a pleasure to do business when you feel as though the people you are conducting business with are looking out for your vehicle and your best interest. More

I like taking my car to Val Ward for service. First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help e First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help ease the cost, and my car is fixed right the first time. I have not had to return it due to an improper repair. I trust Val Ward to diagnose the fault and repair it correctly. More

The people at Val Ward are friendly, efficient, and caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work More

Both myself and my car were well taken care of. I absolutely loved the over and above service. David was particularly attentive and treated me like.family. Employee interactions were great I absolutely loved the over and above service. David was particularly attentive and treated me like.family. Employee interactions were great More

Great service as always. Appreciated the pick up snd drop off. And updates. Thank you. Appreciated the pick up snd drop off. And updates. Thank you. More

Very friendly and caring about me and the cadillac and service and very quick in telling you what needs to be done. EXCELLENT!! service and very quick in telling you what needs to be done. EXCELLENT!! More

Great dealership experience so far. They responded quickly to my bad battery problem. to make up 15 word minimum. They responded quickly to my bad battery problem. to make up 15 word minimum. More

Val Ward staff are always friendly and efficient. Jane always has things under control. Excellent service! Jane always has things under control. Excellent service! More

They are so nice always do quality work. We appreciate the pick up and drop off service We appreciate the pick up and drop off service More

The service and customer service that happens at Val Ward is EXCEPTIONAL! Doesn't matter if its sales or service- you can rely on these folks! A++ is EXCEPTIONAL! Doesn't matter if its sales or service- you can rely on these folks! A++ More