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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
631 Reviews

632 Reviews of Val Ward Cadillac Inc - Service Center

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September 03, 2024

Karina was fantastic. I went to have tire pressure checked…new tire needed. Karina was aware I needed to get to work and offered transportation. Kept me aware of accurate w More

by sznnjarka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you're ever in need of more help, please let us know!

September 02, 2024

David did AN EXCELLENT JOB FOR ME. IN CHECKING IN AND CHECK OUT OF MY CAR. More

by PSULLIVANREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2024

They so great on taking care of customers. They will tell you what you need done and gets done. I feel like home when I visit this place. More

by ANTHONYPEREZ83AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2024

David did an excellent job ensuring that I received credit for tires that wore out far too soon. He also ensured that th appreciate coupons were applied. More

by MICHAEL.ZACOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2024

Service was smooth and quick. Wait time was short for the service performed. Very professional. More

by BOBANDHEIDIF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

September 01, 2024

Dave McKinney is superior. This is my fifth Cadillac. That is an indication of the quality of service and expert Advisors. More

by GOLFDIVA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

September 01, 2024

Great service! Always professional! Highly recommend.. Fast and reasonable. Jane is the best.. don’t hesitate. More

by jazzyc01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

August 31, 2024

Val Ward was the dealer we decided to purchase our vehicle from after dealing with so many dishonest dealerships. When you see their price, that is the price you pay. I walked out of multiple dealer More

by THALL20
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

They always let you know everything up front if anything needs immediate attention.Customer service is always very professional More

by hgwill64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2024

Service tech Jamie … excellent kept me up dated … arrived half our early … service in my opinion was far too slow … More

by MEYRICKW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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