
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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I ORIGINALLY CALLED VALLEY HONDA TO INQUIRE ABOUT SPECIAL FINANCING. I RECEIVED A RESPONSE RIGHT AWAY FROM JAB. I THEN VISITED THE LOCATION TO CHECK OUT THE PRICES, BUT DIDN'T BUY ANYTHING THAT DAY. MOHIT FINANCING. I RECEIVED A RESPONSE RIGHT AWAY FROM JAB. I THEN VISITED THE LOCATION TO CHECK OUT THE PRICES, BUT DIDN'T BUY ANYTHING THAT DAY. MOHIT THEN CONTACTED ME TO LET ME KNOW OF SOME SPECIALS HONDA WAS OFFERING. I WENT IN SHORTLY AFTER THAT AND PURCHASED MY VEHICLE WITH JAB AND MOHIT. THE EMPLOYEES WHO HELPED ME WERE PROFESSIONAL, KIND, FUN, AND MADE ME FEEL IMPORTANT. I WAS VERY PLEASED WITH THE SERVICE. THE FOLLOWUP WAS AWESOME AND GREATLY APPRECIATED. I WAS ABLE TO GET THE VEHICLE I WANTED FOR VERY CLOSE TO THE PRICE I WANTED. I FEEL I GOT A GOOD DEAL AND I AM EXTREMELY HAPPY WITH MY PURCHASE. THANKS!!! -MINDY- More
My Husband and I were very satisfied with our recent experience that we recieved at Valley Honda. Our salesman, Brian Edwards made what would typically be a stressful experience in purchasing a car experience that we recieved at Valley Honda. Our salesman, Brian Edwards made what would typically be a stressful experience in purchasing a car a great experienced based on his exceptional customer service. Brian Edwards is professional, courteous and very personable he made us feel comfortable during our visit he was thoughtful and considerate , we arrived right after work and we had mentioned we had not eaten dinner as the paperwork was being drawn up he kindly offered us snacks to tide us over . his consideration was greatly appreciated . We will definitely recommend Valley Honda based on the excellent customer service that we recieved from him and not to mention how very happy we are with our awesome new car! More
Joe Barsalona was very helpful and made the car buying process easy. My previous vehicle was a Honda CRV and I was specifically interested in that model. I knew there had been changes made since my 2009 process easy. My previous vehicle was a Honda CRV and I was specifically interested in that model. I knew there had been changes made since my 2009 and Joe showed and demonstrated these changes that convinced me this was the right choice. I specifically came to Valley Honda because I was familiar with their service department and always felt it provided the best customer service in the area. Especially helpful was the assistance provided in setting up the Bluetooth and Joe said this was standard procedure! More
Patrick Malik is a seasoned professional car salesperson. He greeted me on the showroom floor, was personable and nice, and set a great first impression. He helped me pick out models of the Honda Fit and C He greeted me on the showroom floor, was personable and nice, and set a great first impression. He helped me pick out models of the Honda Fit and Civic in the ballpark of my budget, took me for a test drive in each car, and then explained the pros and cons of each car in relation to my needs, and addressed the offers in an objective manner that helped me make an informed purchase decision. He shared his expertise, which I not only valued but gave him great credibility in selling me on a car on my first shopping visit to Valley Honda! He gave me his undivided attention. He worked with his sales management to achieve a purchase price that I felt was very fair value. Pat sold me a Honda Fit to complement my existing Odyssey, and is a key reason that I remain a loyal Honda owner. He then followed up with me after my purchase multiple times to answer questions and ensure my satisfaction. I could not ask for a better sales person in Pat Malik. More
He is very help full and a good deal maker.I liked the service he provided and i see every thing organised.The way they treat the customers is outstanding. service he provided and i see every thing organised.The way they treat the customers is outstanding. More
I had a very easy and stressless experience trading in old honda civic for a new one. Before I had my first Honda, I always had very unreliable cars. I would end up investing more money to keep the car old honda civic for a new one. Before I had my first Honda, I always had very unreliable cars. I would end up investing more money to keep the car running than what it was worth. However, since switching to Honda I have never had to question the reliability of the car. I feel comfortable and confident going back to Valley Honda because they always treat you with the up most respect. Joseph Barsalona was very patent and kind with me. I felt as though I could approach him with any questions that I had. With him no question was ever too stupid or beneath him to answer. His follow up care is just as recommendable as well. He seems as someone who takes the time to make sure the job is done right the first time. I am very pleased with Honda's quality of service. If they continue to make good reliable cars with friendly customer service; I don't see any reason to change. More
When it is time for an auto purchase, Valley Honda is my first and only stop. First, they sell Hondas, which is for numerous reasons (reliability, cost of ownership, fuel efficiency, etc.) is my preferred first and only stop. First, they sell Hondas, which is for numerous reasons (reliability, cost of ownership, fuel efficiency, etc.) is my preferred automaker. Secondly, their prices are always very competitive and they carry a large inventory, which equates to options for the carbuyer. They are upfront about what they are able to do with regards to pricing. You will not find a harder working dealership in terms of trying to meet your need (model, price, package, etc.) Lastly, Valley Honda literally falls all over themselves to extend great customer service. This is true from the the moment you are greeted upon arrival until you drive off the lot (and after if you include their excellent service department!). In my dealings with them (3X in the last 6 months), I have found them to be a perfect balance of business and relationship. More
Marco Maldanado was very helpful and very friendly. He was able to work with us and finding the perfect Pilot for our needs and wants. We had contacted other Honda dealerships farther from home and Marco was able to work with us and finding the perfect Pilot for our needs and wants. We had contacted other Honda dealerships farther from home and Marco was able to match their price and save us the trip. Marco has continuously followed up with me to make sure I was satisfied, and if/when I have a question, I can call him. I would highly recommend Marco to anybody looking for a new Honda. More
I have been purchasing cars at Valley Honda now since 2007. Although Gerry Pastore was not my salesman on my initial visit (purchase of a 2007 Honda Odyssey), he has served us well since then. Gerry has 2007. Although Gerry Pastore was not my salesman on my initial visit (purchase of a 2007 Honda Odyssey), he has served us well since then. Gerry has sold us three cars since we met. A 2009 CRV, 2011 Insight and most recently, our 2012 CRV. Gerry has been there just about every time I have gone in for either service or for a new car and has greeted me like I was a next door neighbor, not only me, but my entire family. He has stayed in the loop for us as well via emails. I go to this dealership exclusively now for my new cars and service. Not only has Gerry been there for me and my family, the service department is second to none and, I feel comfortable that I'm getting the best value for my dollar there. Plus, the facility is immaculately clean and pleasant to the eye both in the showroom and the service bay. For me, that translates to a good customer experience for both sales and service! More
I went to buy my first car at Valley Honda last weekend. It was a Saturday, so they were very busy. Marco was very friendly, not pushy, and answered all of my questions. He was of course eager to make the s It was a Saturday, so they were very busy. Marco was very friendly, not pushy, and answered all of my questions. He was of course eager to make the sale, but was honest about that, which I appreciate. He negotiated with me, and even let me test-drive for a few hours over lunch to make sure I wanted it. Thanks Marco! The new service center is also pretty impressive, I must say. They have free Starbucks coffee/tea, and water, and computers to play with while you wait, plus a children's play center. I dropped my car off to get a service that takes half a day, and they drove me to the train station and picked me up - my shuttle driver was so friendly! Plus I got free coffee on the way. I've only had the car for a week, so we shall see how it holds up - but as far as the first car-buying experience goes, I couldn't be happier. More