
Van Bortel Chevrolet
Macedon, NY

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21 Reviews of Van Bortel Chevrolet
I contacted the dealership and received the requested information.. My wife and I were able to test drive the car and I was able to walk away with a 50+ year dream realized. I’m happy with the car and th information.. My wife and I were able to test drive the car and I was able to walk away with a 50+ year dream realized. I’m happy with the car and the experience. More
This was hands down the best experience I have had at a car dealership. The sales manager, Jim, was willing to host an MSRP swap for our Bolt EV to a Bolt EUV. He was very quick with email responses and pa car dealership. The sales manager, Jim, was willing to host an MSRP swap for our Bolt EV to a Bolt EUV. He was very quick with email responses and paperwork filing. We sat down with Dave J. to fill out our paperwork and go over the new car. Dave was extremely personable and knowledgeable about the new EUV we were going to be swapping into. It was nice to have a salesman who knew a lot about electric vehicles. Dave took us outside and showed us how everything worked and went over all the new features. I would reccomend this dealership to anyone looking to buy a vehicle. I drove from over an hour and a half away, and I will gladly do it again in the future when we buy another car. Other dealerships should strive to treat their customers like Van Bortel Chevrolet has. More
The sales department is awesome. I bought a 2021 Silverado trail boss. Had it six months and it developed a lifter issue. It's been sitting there for one month and two weeks untouched. I had to go i Silverado trail boss. Had it six months and it developed a lifter issue. It's been sitting there for one month and two weeks untouched. I had to go in and physically see the manager because she didn't return my calls. Now when I email her She is telling me your truck will be worked on next. Its still sitting in the parking lot 7/7/21. Oh and promised they would pay the payment because it's been there over a month. No payment made as of yet. My next vehicle will not be from there. More
They (the Financial Manager) sent me the vehicle details I asked for, however the photos provided were amateurish.....not those of a knowledgeable car guy! I asked for, however the photos provided were amateurish.....not those of a knowledgeable car guy! More
Mice infestation in Corvette Had to cancel a wattanty service appointment over mice infestation behind dashboard that came with car. Was told by answering service i would get call Had to cancel a wattanty service appointment over mice infestation behind dashboard that came with car. Was told by answering service i would get call back never recieved one. Call was made during business hours and i was answered by a not so nice answering service employee? Still waiting would like to talk to owner. They are well aware of situation. And pictures of the mess were sent to them. More
Excellent Service I have dealt with Steve on multiple occasions . His attention to details and his own expectations are very high when he is attending to your vehicle. I have dealt with Steve on multiple occasions . His attention to details and his own expectations are very high when he is attending to your vehicle. He treats your car as it was his own, which I respect greatly. He treats his customers with respect and always greats you with a smile. Steve is a great example of a team player. More
Matt and Steve EXCELL These two guys are just there for me whenever. Always go that extra mile to be sure I’m completely satisfied and happy with what was done. The Van These two guys are just there for me whenever. Always go that extra mile to be sure I’m completely satisfied and happy with what was done. The VanBortel Chevrolet Dealership can count on these guys to do their absolute best. More
Awesome tech I have dealt with Steve on 4 separate sales of Corvettes. Each time the vehicle was meticulous in its presentation to me upon delivery...nothing was o I have dealt with Steve on 4 separate sales of Corvettes. Each time the vehicle was meticulous in its presentation to me upon delivery...nothing was overlooked he is a prime example of someone who takes pride in his work! More