
Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Fantastic, no-push buying experience. The paper work process was quick and painless, I would highly recommend purchasing a car/truck/suv from Van Bortel Ford! The paper work process was quick and painless, I would highly recommend purchasing a car/truck/suv from Van Bortel Ford! More
No pressure sales. Great inventory. Accommodated our schedule. Salesman, Claxton Wells is very knowledgeable, personable and polite. Great inventory. Accommodated our schedule. Salesman, Claxton Wells is very knowledgeable, personable and polite. More
The dealership was extremely helpful and they had designs on tremendous help and designed to help me! on tremendous help and designed to help me! More
Terrific service! Amiable staff and they work quickly to get your needs met. We continue to use them for buying cars and getting cars serviced and they are terrific! Amiable staff and they work quickly to get your needs met. We continue to use them for buying cars and getting cars serviced and they are terrific! More
Huge shout out to the service team Derrick, tech Andy master mechanic rupel and GM Tom for the extream about of help they were and the service they provided me while dealing with my bronco time and time master mechanic rupel and GM Tom for the extream about of help they were and the service they provided me while dealing with my bronco time and time again your guys made the wait worth it since I've been back in my baby I've been nothing but happy so thanks again guys would love a picture with the ppl listed for all the time and effort discount they were able to help with loaner after loaner you guys killed it.... More
Van Bortel Ford made my buying experience a pleasure. Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my cal Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my calls, and answered any questions I had. I would also like to thank Mark the technology person who went over all the features of my new vehicle. He said if I have any questions to call him and he will help me. Van Bortel is approximately 1hr. and 20 minutes from where I live and I would definitely consider making the drive to buy there again, great dealership. Job well done, and thanks to all involved. John More
Been buying my vehicles from Christin and Vanbortel for over 20 years. I feel comfortable and she treats me with respect and is very knowledgeable about her products. over 20 years. I feel comfortable and she treats me with respect and is very knowledgeable about her products. More
I called this morning regarding buying out our lease. Dan Happ was extremely knowledgable, honest, efficient, and friendly. He offered a simple answers with a straightforward no pressure process. Dan Happ was extremely knowledgable, honest, efficient, and friendly. He offered a simple answers with a straightforward no pressure process. More