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Matt German
Refer Me
29 Reviews
I grew up in the Rochester area and have been in the automobile industry, and with Van Bortel Ford since 2011.
Read moreDealership Experience
12 yrs, 11 mos
Industry Experience
12 yrs, 11 mos
29 Reviews of Matt German
October 23, 2023
No pressure and a great team. Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago More
by Jrprochbass
Other Employees Tagged: Steve Miller, Jake McClelland, Service Department, Christin Lanzalaco, Leo Fiorica
Helpful 
October 04, 2021
No hassle. No real negotiation on price. Friendly. They spent an hour going over features to make sure I was well informed on how to setup and operate truck. They spent an hour going over features to make sure I was well informed on how to setup and operate truck. More
by tomrichhm
July 13, 2021
I ordered my new truck at Van Bortel. Steve Miller was great to work with. There was no pressure at all. Received my truck sooner than promised. I love my new truck. Great service! Good job! great to work with. There was no pressure at all. Received my truck sooner than promised. I love my new truck. Great service! Good job! More
by Steve Tremay
Other Employees Tagged: Steve Miller, Bryan Zemaitis
May 01, 2021
On time, no muss, no fuss and applied all applicable incentives and graded my vehicle in every charted area advising where additional attention is needed incentives and graded my vehicle in every charted area advising where additional attention is needed More
by ancompisi
Other Employees Tagged: Service Department
January 17, 2021
Very efficient, very good and fair prices for service with nice features like free drop off and pickup instead of waiting there for service. Staff is very friendly and great communications. with nice features like free drop off and pickup instead of waiting there for service. Staff is very friendly and great communications. More
by tony
Other Employees Tagged: Service Department, Anthony Pagliaro
May 18, 2020
During this virus shutdown I was still able to seamlessly purchase a new vehicle from Van Bortel Ford. Through email and text messaging with my sales representative, I was able to get my trade appraised wit purchase a new vehicle from Van Bortel Ford. Through email and text messaging with my sales representative, I was able to get my trade appraised with the VIN# and some photos with a description of the condition. They gave me a fair price for my trade and we were able to strike a deal that I was comfortable with all without having to visit the dealership. The day I signed the paperwork was able drive away in my new truck! It took no more than 45 minutes at the dealership for the paperwork, swap out the license plates and I was on my way. I would highly recommend! More
by John Penkitis
Other Employees Tagged: Steve Miller
April 19, 2020
in one word the service at VANBORTEL is excellent! I really like the location and the red carpet service their makes me want to go back for anything my truck needs. really like the location and the red carpet service their makes me want to go back for anything my truck needs. More
by Mike
Other Employees Tagged: Steve Miller, Bryan Zemaitis, Service Department
October 11, 2019
VanBortel has been my Ford Dealer of choice because of their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the attention to detail and thoroughness of work that i’ve received. I give them a ten out of ten overall. More
by Dean
Other Employees Tagged: Jake McClelland, Bryan Zemaitis, Service Department , Alex Zielke
August 26, 2019
Nothing they won’t do for you Today I’m the proud owner of a 2020 Explorer Platinum. Best Ford dealership in Rochester, NY, thank you Vanbortel Ford you really really roc. Today I’m the proud owner of a 2020 Explorer Platinum. Best Ford dealership in Rochester, NY, thank you Vanbortel Ford you really really roc. More
by RonG
Other Employees Tagged: Bryan Zemaitis, Service Department , Paul Bowers
August 06, 2019
Always aiming to please Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Havi Each time a go to Van Bortel Ford for service, I am amazed at the fantastic attitude of the employees and how they strive for customer delight!! Having purchased cars from Hoselton, Dorschel Auto Group, Mercedes Benz Of Rochester, and Porsche of Rochester, nobody comes close to treating us the way we are treated at Van Bortel! They have a new customer for life here!! More
by Bob J
Other Employees Tagged: Service Department
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