Van Bortel Ford

I’ve been bringing my Escape here for service for years. Excellent service every time!! Shout out to Denise (quick lane) and Ryan (service advisor) who always make my experience excellent. Lets not forge Excellent service every time!! Shout out to Denise (quick lane) and Ryan (service advisor) who always make my experience excellent. Lets not forget the technicians who’ve worked on my vehicle- Thank you for a great job too! More

The service department is excellent- courteous and professional. The work was done in a timely manner and the staff explained everything without being condescending. I will definitely return for futur professional. The work was done in a timely manner and the staff explained everything without being condescending. I will definitely return for future services! More

Very friendly people the wait wasnt long at all and explained how they work was done explained how they work was done More

Salesman was professional and at delivery car orientation was informative and excellent. I would not hesitate to recommend Van Bortel to anyone looking to buy or lease. was informative and excellent. I would not hesitate to recommend Van Bortel to anyone looking to buy or lease. More

They seem to have a hard time keeping commitments on timing with regard to vehicle readiness for pickup (new vehicle) and service (after sale). When calling, there was a game of finger pointing. None timing with regard to vehicle readiness for pickup (new vehicle) and service (after sale). When calling, there was a game of finger pointing. None of this was horrible, just unprofessional and wasting my time. New vehicle customer, treated kinda like old news. Probably similar to any dealers these days. More

Fourth new vehicle I've ordered through this dealership, and each time there was never any high pressure, hidden costs/fees, or misleading pricing. Sales staff is always friendly and very helpful. Communica and each time there was never any high pressure, hidden costs/fees, or misleading pricing. Sales staff is always friendly and very helpful. Communication from Claxton was timely. Get all my servicing done there. Highly recommend. More

The best service department. Want a brake job on a Saturday with no appointment? Got it. Any brand. Faster and better than the actual dealers of the cars we own. Want a brake job on a Saturday with no appointment? Got it. Any brand. Faster and better than the actual dealers of the cars we own. More

Great experience buying a car at this dealership. Very friendly salespeople and quick service. Very satisfied customer. Thanks Very friendly salespeople and quick service. Very satisfied customer. Thanks More

I just took delivery of my new 2026 Ford Ranger, and once again, Kitty and her team proved why I refuse to shop anywhere else. I have bought every single car I have ever owned from Kitty Van Bortel, and the again, Kitty and her team proved why I refuse to shop anywhere else. I have bought every single car I have ever owned from Kitty Van Bortel, and the experience is always the same: honest, respectful, and completely transparent. ​There are no games and no pressure—just a fair price and a team that actually cares about their customers. From the simple ordering process to the thorough walkthrough of the new truck's technology, the level of service is unmatched. If you want to take the stress out of buying a vehicle, go see Kitty. There’s a reason I’ve been a loyal customer for life. More