
Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Very happy Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any Excellent service done in a timely manner. Free loaner cars for warranty work is always a great feature. Would highly recommend VanBortel Ford for any service. We’ve never been disappointed with their work. More
No pressure sales experience with personal touch This is by far the best car buying sales experience I have ever had. I came to the dealership and was able to test drive the vehicle, ask questions, This is by far the best car buying sales experience I have ever had. I came to the dealership and was able to test drive the vehicle, ask questions, and was able leave without the usual pressure to make a deal. I was happy to return the following week to make the purchase. The dealer I worked with, Trevor, was extremely knowledgeable and I believe genuinely had my best interests at heart. More
The best car buying experience! I could not be more pleased with my experience at Van Bortel Ford. Every team member that I worked with was knowledgeable and friendly. I am so happy I could not be more pleased with my experience at Van Bortel Ford. Every team member that I worked with was knowledgeable and friendly. I am so happy to be a part of the Van Bortel Ford family!! More
Exemplary Auto Service I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work I brought my 2013 Mustang GT in for an air bag replacement due to a recall, and a state inspection. The service assistants were curtious and the work on my car was done in a timely manner ( just over an hour). Very satisfied customer! More
Amazing Staff! The Van Bortel showroom was truly amazing. The staff were extremely courteous and professional which resulted in a painless, uncomplicated buying exp The Van Bortel showroom was truly amazing. The staff were extremely courteous and professional which resulted in a painless, uncomplicated buying experience for me. Many thanks to all ! More
Excellent service I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl I brought my car in for an oil change and inspection and I received excellent service. Friendly and professional staff. I would recommend Van bortl to family and friends. More
Routine Maintenance I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! M I have always taken my F350 and my past two heavy duty trucks to Van Bortel Ford. They have always treated me like I was in a high end repair shop!! Managers are great to deal with, had a mechanic actually sit down with me and explained a problem and how to prevent it next time. It's a really great place to get work done on vehicles. More
Super service! Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy w Work was done perfectly in a timely fashion. In addition, the service person noted that I really needed new wiper blades and he replaced them. Rainy weekend and I was good to go. Thank you so much for your excellence! More
Van Bortel Ford Dealership We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and co We did have concerns when picking up the Ford Connect Van we purchased. However The Van Bortel team gave us the respect on all of our concerns and corrected all of the issues immediately. We are completely satisfied and do recommend this Ford Dealership as being a highly respected customer comes first dealer. More
New Vehicle Purchase hassle free sales Great sales & finance team - Buying was simple, pressure free and options explained / delivered in a straight forward easy to understand manner. Great Great sales & finance team - Buying was simple, pressure free and options explained / delivered in a straight forward easy to understand manner. Great communications prior to my vehicle pickup. Delivery was a breeze with detailed explanation of the vehicle options and personalization setup. More