
Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Fantastic service and very friendly staff Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. Van Bortel Ford have been incredibly helpful, friendly and provided high quality service both for my car and for myself. I wouldn’t go anywhere else. More
The number one Ford Dealer, #1 Service. I have been purchasing Fords from VanBortel Ford for many years. Two Mustangs, an Escape, and now a 2020 Platinum Explorer. Why? because I trust th I have been purchasing Fords from VanBortel Ford for many years. Two Mustangs, an Escape, and now a 2020 Platinum Explorer. Why? because I trust their vehicle pricing, and the service. I highly recommend VanBortel Ford. More
Problem fixing. The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will The manager at the service department is honest,caring,and takes the time to make your auto issues his. I highly recommend this dealership,and I will continue with my auto business here. I also recommend Claxton Wells for sales, he is very knowledgeable and efficient. More
Well done Good job great service - very customer orientated service dept. Andy is an exceptional customer rep- pleasant,polite and addressed all my quest and co Good job great service - very customer orientated service dept. Andy is an exceptional customer rep- pleasant,polite and addressed all my quest and concerns - he's the perfect person to have in the job he holds. Very happy w the dealership More
Paul Bowers was our salesperson. He was very professional, polite and helpful. He made the process easy and painless. I’ve already recommended Paul to a friend o was our salesperson. He was very professional, polite and helpful. He made the process easy and painless. I’ve already recommended Paul to a friend of mine who is looking for a new truck More
Less stressful The showroom environment was pleasant and it was minus the high pressure sales persons that jump on you before you can enter into the showroom. The showroom environment was pleasant and it was minus the high pressure sales persons that jump on you before you can enter into the showroom. More
Great customer service I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactl I had a great customer service experience at van bortel ford. They are very friendly and knowledgeable. Denise was very helpful and let me know exactly what was going on the entire time. Would recommend. More
New tires Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shu Tires needed to be ordered but arrived quickly; they were able to schedule installation for day after receiving tires. I was prepared to use their shuttle service because of quick scheduling; they provided me with a loaner vehicle, as they are aware I need a vehicle for work. Great service! More
Great Experience! We went to a couple different dealers to compare cars and we ultimately chose a Ford because of our experience here. This dealership was so honest, no We went to a couple different dealers to compare cars and we ultimately chose a Ford because of our experience here. This dealership was so honest, not pushy at all, and very professional. They were not your typical dealer just trying to push a deal, but they showed us all of our options, gave us time to think about what was best for our family, and very timely once we made our decision! Thank you! More
Sales Experience Steve made the whole process very easy. Bryan clearly explained the financial side of the transaction. This is the third vehicle I have leased from Va Steve made the whole process very easy. Bryan clearly explained the financial side of the transaction. This is the third vehicle I have leased from VanBortel. More