Van Bortel Ford

Quality service, if you can wait Van Bortel Ford does quality service for my 2015 Ford Fusion Hybrid. Their service pricing is fair, but not the lowest. They have far better customer Van Bortel Ford does quality service for my 2015 Ford Fusion Hybrid. Their service pricing is fair, but not the lowest. They have far better customer service than other Ford dealers in the area. But, you may have to wait longer for them to do the work as they are always busy. Always! More

Sales and Service are Top Notch Everyone at Van Bortel Ford has treated myself, and my husband with the upmost respect. I had scheduled my 2014 Focus for it’s 90,000, checkup, with a Everyone at Van Bortel Ford has treated myself, and my husband with the upmost respect. I had scheduled my 2014 Focus for it’s 90,000, checkup, with a few minor concerns to be checked. Because my concerns were founded - clutch - service time would be must longer. I was given a car to drive due to this. As for sales, Dan Happ. new I would be in for service and gave me a call to see if I would like to look at some newer cars, with less mileage than my 90,000. I told him I would think about it and discuss it with my husband- Dan did not pressure me, he kindly let me know that he would be there while my car was being serviced. I truly respect the way everyone at Van Bortel cares and serves! Thank you, Deb Housel More

Top quality at fair prices! I'm always so pleased with the excellent service at van bortal ford. You can count on being welcomed and properly cared for every time you return. The I'm always so pleased with the excellent service at van bortal ford. You can count on being welcomed and properly cared for every time you return. The service technicians are knowledgeable and do a thorough repair or service each time. More

Oil change Perfect all the way around The amount of time is acceptable Customer service is great Reasonable price That is all I have to say today Perfect all the way around The amount of time is acceptable Customer service is great Reasonable price That is all I have to say today More

Excellent Car buying experience Walked into the dealership was greeted by Claxton. I told him the car I was interested in and he directed me right to it. He answered the questions I Walked into the dealership was greeted by Claxton. I told him the car I was interested in and he directed me right to it. He answered the questions I had. We spoke about my options for purchase, rebates and such was out the door in less than 2 hours. Would highly recommend them. More

Fusion hybrid service Very thorough and helpful great service .I would recommend to get service from this service station/dealer for the Ford fusion hybrid any time great j Very thorough and helpful great service .I would recommend to get service from this service station/dealer for the Ford fusion hybrid any time great job . More

Wheel bearing under warranty I needed a new wheel bearing and was close to the end of my 36,000 mile warranty. They couldn’t get me in for the repair before I would go over 36k, I needed a new wheel bearing and was close to the end of my 36,000 mile warranty. They couldn’t get me in for the repair before I would go over 36k, but they scheduled me and still did it under warranty. Beautiful, right? But wait, then my check engine light came on at 36,011 miles and I asked them to check that out too. They replaced the part under warranty anyway. Way better than ANY other dealer that I ever went to. Thank you Van Bortel. I’ll keep sending my friends and family to you for sales and service. More

Good service and price After I moved from Dallas to Rochester, I need to have my first 10k mi maintenance for me F150, after searched on google, I found Van Bortel has a gre After I moved from Dallas to Rochester, I need to have my first 10k mi maintenance for me F150, after searched on google, I found Van Bortel has a great review rate. Then I did the service there and the price is fair enough. I think I'll go Van Bortel from now on. More

New car purchase Everyone we met was friendly and helpful. Dan Happ, our sales rep was 100% professional, knowledgeable and very helpful. His follow up has been great Everyone we met was friendly and helpful. Dan Happ, our sales rep was 100% professional, knowledgeable and very helpful. His follow up has been great as well. We are very happy. More

The timing and staff was excellent The timing of getting lease picked out, paperwork done and vehicle home was very good. Paul Bowers went over and beyond to help us out with financing The timing of getting lease picked out, paperwork done and vehicle home was very good. Paul Bowers went over and beyond to help us out with financing and getting a deal worked out for us with Bryan Zemaitis. We couldn't be happier with how professional these two men were with us and friendly. Very pleased. We will ONLY do our business there from now on. More