284 Reviews of Van Bortel Ford - Service Center
Very pleased with FastLane service. It was the week before 4th of July, I dropped my car off around 8am for an oil change and was promised it back by mid-afternoon. I got a call just before noon that i before 4th of July, I dropped my car off around 8am for an oil change and was promised it back by mid-afternoon. I got a call just before noon that it was ready! Fast, professional service, as usual . More
Have been a long-time customer of Van Bortel Ford. Knowledgeable no-pressure sales, combined with friendly, reliable and communicative service have kept me coming back. Have purchased both new and use Knowledgeable no-pressure sales, combined with friendly, reliable and communicative service have kept me coming back. Have purchased both new and used cars through them and have never had a problem with a vehicle, a sale or a service job when interacting with the team there. Highly recommend. More
On June 29th my wife and I stopped in at 6:30am to have service done on our car with Quicklane. We were told that the wait would be about 2-3 hours before our car would be serviced. We didn’t mind the wait service done on our car with Quicklane. We were told that the wait would be about 2-3 hours before our car would be serviced. We didn’t mind the wait. About 30 min later we noticed that our car was being brought in! I caught a glimpse of the driver and was very surprised to see that it was a young female! We asked the quicklane writer what her name was and she told us her name is Winter! You do not see that a lot in shops these days having female mechanics! I watched through the glass as she worked on our vehicle! I would just like to give this review to Winter who brought our car in and did an amazing job! She was fast, efficient, and worked her butt off to service us so quickly! Great job! We will definitely be back for service and our hopes are that she is there to service our car again! She did an amazing job on our brakes, oil change and inspection! More
I'll never go anywhere else! Excellent service, friendly staff, quality care. I was asked if I wanted a soft drink, was told how long it would take, and was kept apprised of the progress of my service. staff, quality care. I was asked if I wanted a soft drink, was told how long it would take, and was kept apprised of the progress of my service. More
Excellent service provided. User-friendly visit. Was a recall service. Loaner car provided. Timely completion of service. Recommend dealership and service center. Glad to be a client. recall service. Loaner car provided. Timely completion of service. Recommend dealership and service center. Glad to be a client. More
Trust in this dealer and her reps. The service is great with genuine Ford parts. No worries.Lisa Denise Frank C. Scott S are friendly and just plain nice with genuine Ford parts. No worries.Lisa Denise Frank C. Scott S are friendly and just plain nice More
I have used this dealer several times with great results. People are courteous and anxious to help every step of the way. I have found a service home People are courteous and anxious to help every step of the way. I have found a service home More
Good service done in timely manor. They kept the vehicle clean and did the work very meaty. I am very pleased with the quick lane service clean and did the work very meaty. I am very pleased with the quick lane service More
I don’t write reviews but this one is required. I took my car in for paint work for the hood on my Ford Explorer. The paint was chipping. Although it’s not the dealer doing the work they obviously never my car in for paint work for the hood on my Ford Explorer. The paint was chipping. Although it’s not the dealer doing the work they obviously never inspected it. It’s been back 4 times. The last time they never tightened the bolts on the hook for the latch of my hood. I had to pull over on the expressway so it didn’t come lose. Unacceptable for a place that prides themselves on doing anything they can for the customer. The attention to detail is lacking to say the least. More
Nothing to say. Service was good workers were friendly. Work preformed was satisfactory. I like VanBortel for my car and for my repairs thank you Work preformed was satisfactory. I like VanBortel for my car and for my repairs thank you More