Van Horn Chrysler Dodge Jeep Ram of Manitowoc
Manitowoc, WI
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Very Good Experience. This was a very good experience for me. I am not from Wisconsin, but saw a vehicle online that I was interested in. I contacted them and they did a This was a very good experience for me. I am not from Wisconsin, but saw a vehicle online that I was interested in. I contacted them and they did a very good job of working with me and my schedule. They held the vehicle for me until I could get to the dealership. Andrew (the salesman) was very professional, as well as he worked diligently with me to answer any concerns, address any issues, and do everything he could to represent me and my viewpoint to the dealership. Matt and the financing department went out of their way to work with some financial timing issues I had, as well as get me a good rate for financing. There were some issues that needed help from the service department. Again I was treated very well by everyone involved. The service manager did not rush me, my concerns, or act like I was being a pain to him. (Even though we were past closing time) He worked with me until I was satisfied. Overall this was a very good purchase experience. If my experience is a representation of how this dealership operates, I would recommend First Chrysler to anyone. More
New tires Chuck is always very helpful whenever I come in with questions. He gave me a very good sampling of tire brands and prices so I could make my decision. Chuck is always very helpful whenever I come in with questions. He gave me a very good sampling of tire brands and prices so I could make my decision. More
Oil change, tire rotation Quick service, friendly sales staff. Came for service, spoke with my original salesperson, Joe Gaiovnek, such a great guy, and the reason I will retur Quick service, friendly sales staff. Came for service, spoke with my original salesperson, Joe Gaiovnek, such a great guy, and the reason I will return to buy again from him in the future. More
New ram truck No hassle and straight forward purchase, thank you Mike. This my third new truck that I have purchased from first Chrysler and I have been pleased wit No hassle and straight forward purchase, thank you Mike. This my third new truck that I have purchased from first Chrysler and I have been pleased with all of my purchases More
Oil Change ++ We went in for an oil change. After the oil change they said we needed a new dip stick to the tune of $25. The old dip stick had a "broken top". This We went in for an oil change. After the oil change they said we needed a new dip stick to the tune of $25. The old dip stick had a "broken top". This is the only place that has ever changed the oil on this vehicle so they only way that we think it was broken was via some type of service department error. More
Very pleasant and helpful! Roasie was very helpful, friendly and not pushy as many car sales people are. Great follow up and orientation to the new vehicle. I would recommend Fi Roasie was very helpful, friendly and not pushy as many car sales people are. Great follow up and orientation to the new vehicle. I would recommend First Chrysler and especially Roasie to any one looking for a vehicle. More
Experience at First Chrysler. As usual when we take our car in for periodic checks and oil change, we were treated extremely well. Everyone is most helpful and polite. Dick shoul As usual when we take our car in for periodic checks and oil change, we were treated extremely well. Everyone is most helpful and polite. Dick should be proud of his employees. I am actually anticipating driving the next 3000 miles so I can go back. More
Great experience no pressure I worked with Adrew Deisley, and he was so nice. Knew a lot about the vehicle I purchase. Was very nice. I would recommend Adrew to anyone looking to I worked with Adrew Deisley, and he was so nice. Knew a lot about the vehicle I purchase. Was very nice. I would recommend Adrew to anyone looking to buy a vehicle. More
Great Service on replacing Front wheel bearing. I called Dan Welnetz, and told him about my car not sounding right. He took it for a test drive and thought it might be the front wheel bearing, whic I called Dan Welnetz, and told him about my car not sounding right. He took it for a test drive and thought it might be the front wheel bearing, which is what it turned out to be. I had it replaced once before so the part was covered by warranty. Polite Service Reps and great customer service. The repairs were diagnosed and completed in a timely manner and at a reasonable cost. Everyone I met from the technician to Dan to Bill the gentlemen that brought my vehicle back were wonderful. What a great team of people. More
Comfort & style We purchased a used Chrysler. It is one of the most comfortable & stylish cars we have owned. Drives great on the highway & country roads. Our salesm We purchased a used Chrysler. It is one of the most comfortable & stylish cars we have owned. Drives great on the highway & country roads. Our salesman Mike was great. There was no pressure from anyone. It was nice to find a car like this locally. More