Van Hyundai

Everyone is very friendly. Phil, keep me informed about the time waiting. Thank you for your service. Phil, keep me informed about the time waiting. Thank you for your service. More

Karla was friendly and very knowledgeable. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with. More

New Service Manager, Chuck, was very condescending and rude. I was calling about a Safety Recall, he could have explained it in a better way, being a manager. The recall fix has not been issued, but it rude. I was calling about a Safety Recall, he could have explained it in a better way, being a manager. The recall fix has not been issued, but it is a important safety recall that states your car could catch on fire. His response was, " #1, this has only happened 3 times in the whole world, so the likely hood that it will happen to you is low, #2, We will not pay for you a rental to drive around while we wait on the recall." I simply told him that I had importance business and was afraid to drive my car long distance and wanted to know if they could help me out with a loaner for a short time. His response, "We don't have loaners". I thanked him and hung up. I guess that's one reason why the change of employees is so frequent!! Go figure. Some of the people here are good, it's just the rotten apples that hurts. More

We have always had excellent customer service from Van and Chris is a pleasure to work with and Chris is a pleasure to work with More

Horrible experience. They take advantage of women and have horrible markups compared to similar or better model cars at other dealerships They take advantage of women and have horrible markups compared to similar or better model cars at other dealerships More

Always very attentive and solves problems whatever they are. Have been coming to Van since 2008. are. Have been coming to Van since 2008. More

Worst experience ever buying a car. Dealer so called pre sold me a car that never showed up. After I already signed the paperwork on the car, and never once called and let me know the c Dealer so called pre sold me a car that never showed up. After I already signed the paperwork on the car, and never once called and let me know the car never made it. I had to call the dealership multiple times just to get answers. Absolutely no customer service. Fast forward 1 week and 780 miles later, the check engine light comes on on the car and I call the dealership. Their response is can’t get an appointment to look at the car for 16 days. Just keep driving it nothing will happen is what they said. Called the salesmen that sold me the car, and he said he will call me back. Still haven’t herd nothing in 2 hours from the time I called. DO NOT buy a car from this dealership you like customer service as there is none here. I would rate this dealership with a 0 star rating. More

Very kind and helpful. Chris Sims even came on on his day off to help deliver the vehicle. Chris Sims even came on on his day off to help deliver the vehicle. More

Sales manager Darius was 10+ and our sales agent Ava was exceptional. I got an amazing deal on my trade in. Loved the location in the heart of a historic city square. If I could add unicorns and rainbow to exceptional. I got an amazing deal on my trade in. Loved the location in the heart of a historic city square. If I could add unicorns and rainbow to this text I would. I hate buying car. I've had bad experiences befor. This time there was no sneaky sales tactics, double talk or pressure. More

Van Hyundai has been terrific ever since I purchased my second Sonata from them early last year. Chris is my current service advisor, has treatment me with courtesy and provided me with the necessary infor second Sonata from them early last year. Chris is my current service advisor, has treatment me with courtesy and provided me with the necessary information regarding my current service. More