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Van Hyundai

Carrollton, TX

4.6
756 Reviews

1825 North I-35 East

Carrollton, TX

75006

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Showing 756 reviews

September 18, 2020

Service, beyond the pale! Coupled with a proficiency, tenacity and very rare demonstration of empathy, Lou Margetis, is simply a marvel. Lou's communicative and magnanimous nature is a boon to Van Hyund More

by Elsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales, Katarina Long
Sep 21, 2020 -

Van Hyundai responded

Thank you for your positive feedback, from all of us here at Van Hyundai!

September 08, 2020

Van Hyundai dealership did not disappoint one bit. I dealt with Lou to buy my car and he worked with me on price and all the deals I wanted. He answered all my questions I asked, he also was NOT your ty More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Margetis, Juan Gonzales, Katarina Long
Sep 09, 2020 -

Van Hyundai responded

Thank you for your positive feedback!

August 26, 2020

I've used VH twice for service and both times I've left unhappy. The communication from the service dept is almost non existent I had to constantly contact them otherwise I wouldn't know anything regardin More

by njaksn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin, Katarina Long
August 18, 2020

Excellent service provided. The entire process was smooth and everything went well. Totally satisfied. This was my first time buying a car and they helped me get through the process without any hassle. More

by Kewal Gulve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carina Cruz, Juan Gonzales, Katarina Long
Aug 19, 2020 -

Van Hyundai responded

Thank you for your positive feedback, from all of us here at Van Hyundai!

August 15, 2020

Great Dealership I was looking for a particular Hyundai and found it 250 miles away. Hector Sansores worked out a deal and I drove to Van Hyundai to be greeted like a More

by Jacksaur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager Hector, Rahim, , Katarina Long
Aug 17, 2020 -

Van Hyundai responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 28, 2020

My experience with Van Hyundai has been nothing but disappointing and stressful. I have purchased from a different Hyundai dealer and was treated great even after the purchase. I am very pleased with t More

by Gunnygarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance and used car manager, Katarina Long
Aug 12, 2020 -

Van Hyundai responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact George Donaldson at 972-512-4200 or Gdonaldson@vanhyundai.com and we will do our best to make this better.

July 25, 2020

Justin Weidman was amazing! Made us feel comfortable with his fantastic friendly customer service. Felt he was honest and helpful. I will ask for his assistance on both of are Hyundai vehicles. Thank you! More

by Dtolleson
Recommend Dealer
Yes
Employees Worked With
Justin Weidman 10 stars! , Juan Gonzales, Katarina Long
Jul 27, 2020 -

Van Hyundai responded

Thank you for your positive feedback, from all of us here at Van Hyundai!

July 24, 2020

We really loved working with Aydan Lara, he was helpful, knowledgeable and very professional. We will definitely come see him again in the future for any sales. More

by karlaking7412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayden Lara salesmen , Katarina Long
Jul 27, 2020 -

Van Hyundai responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 22, 2020

Excellent experience and service! From the time I walked in to the time I picked up my car, the service was exceptional and very helpful. I love the safety precautions and care the front desk staff took to More

by robertson.frankie.22
Recommend Dealer
Yes
Employees Worked With
Juan Gonzales, Katarina Long
Jul 24, 2020 -

Van Hyundai responded

Thank you for your positive feedback, from all of us here at Van Hyundai!

July 21, 2020

Dawn was great to work with and got us taken care of quickly! She answered all questions we had on the vehicle and made sure we were happy before finalizing. More

by Richard
Recommend Dealer
Yes
Employees Worked With
Dawn
Jul 22, 2020 -

Van Hyundai responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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