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Van Hyundai

Carrollton, TX

Overview
Reviews
Vehicles
4.4
878 Reviews
Van Hyundai is one of the highest volume Hyundai dealerships in the entire nation and our volume allows us to offer clients such as yourself lower prices, the best selection, and a world class service department to take care of your investment for years to come. If you need help financing the vehicle of your choice, we have fantastic relationships with the best banks in the nation. If you prefer to lease your car, Van Hyundai can help. We never lose a deal because we weren't able to offer a client the very best finance option available for their particular situation, even if you have a few bumps and bruises on your credit. Great rates and great service, that's our promise to you.
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1825 North I-35 East

Carrollton, TX

75006

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Showing 878 reviews

June 13, 2026

Problem with paint chipping on the back window and my car is under warranty. They make wired excuse & lies such as my car has salvage title not to fix my car. I have title proof, car-fax, & all paperwork tha More

by azitaghaffarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christ and Mohammad
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Jun 15, 2026 -

Van Hyundai responded

We are concerned to hear about your experience and we understand your frustration. We are sorry to hear that you feel this way, and we would like the opportunity to discuss this further and work toward a resolution. Please reach out to our Service Director, Vincent Kelley at VKelley01@vtaig.com so that we can review your situation and ensure your concerns are addressed.

June 11, 2026

I was met in the service area. I was provided communication during the service regarding the progress, and the car was delivered when it was promised. More

by Lebsackj
Recommend Dealer
Yes
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Jun 12, 2026 -

Van Hyundai responded

We are honored to hear about your recent service experience! It is wonderful to know that you were greeted promptly, kept informed throughout the process, and received your vehicle as promised. That is exactly the level of care and communication we strive to provide every customer. Thank you for taking the time to share your feedback — we look forward to serving you again!

June 11, 2026

Prompt action, professional My EV charger which came with the car no longer worked, Christine was able to get a new one for me in just a few days More

by dearklo
Recommend Dealer
Yes
Employees Worked With
Christine Phan
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Jun 12, 2026 -

Van Hyundai responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that your EV charger issue was resolved so quickly and that you received professional service throughout the process. Getting a replacement in just a few days is exactly the kind of prompt, attentive care we strive to provide for every customer. We truly appreciate your kind words and are glad we could get you back on the road without hassle. Your satisfaction means a great deal to us, and we look forward to serving you again in the future!

June 11, 2026

The service gave the opportunity to the customer to view the complete vehicle inspection status and the checks done via images and videos which is outstanding More

by SANTHOSHINIT
Recommend Dealer
Yes
Employees Worked With
Cristian Silva
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Jun 12, 2026 -

Van Hyundai responded

Thanks for sharing such a thoughtful and detailed observation! It is truly wonderful to hear that the vehicle inspection process — complete with images and videos — made a positive impression on you. Transparency in service is something we genuinely care about, and knowing that it stood out to you means a great deal to us. We appreciate you taking the time to highlight this experience. Your feedback reinforces our commitment to keeping customers informed and confident throughout every step of their service visit. We look forward to continuing to provide you with the same high standard of care.

June 11, 2026

excellent staff and appointment time and estimate of work time required very accurate and appreciated. I requested an additional service of an annual inspection for the Texas license plate and they were able More

by DLFGKF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mohammed
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Jun 12, 2026 -

Van Hyundai responded

Thank you for your review and for sharing such a wonderful experience with us! It is truly gratifying to hear that our team delivered accurate estimates, timely service, and that personal touch that makes all the difference. We are especially glad we could accommodate your inspection request and send you off with a complimentary car wash — that is exactly the kind of experience we strive to provide. We look forward to welcoming you back and continuing to deliver the same level of service that brought you in. Your kind words mean a great deal to our team, and we appreciate you taking the time to share them!

June 07, 2026

Pleasant waiting room Knowledgeable staff Wait was rather long That's all I have to say More

by Zip
Recommend Dealer
Yes
Employees Worked With
Christine Phan
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Jun 11, 2026 -

Van Hyundai responded

We are overjoyed to hear about your positive experience! It's wonderful to know that you found our waiting room pleasant and appreciated the knowledge our staff brought to your visit. We understand that waiting times can sometimes feel lengthy, and we truly value your patience during your time with us. Your feedback helps us continue to provide quality service while also identifying areas where we can enhance the customer experience. Thank you for taking the time to share your thoughts with us.

June 04, 2026

Lot's of maintenance (spark plugs / drive belt etc) and useful info by Laura for additional MPP warranty More

by pruneaujwr
Recommend Dealer
Yes
Employees Worked With
Mohammed in servicing and Laura in finance service for additional MPP warranty. Both outstanding customer support.
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Jun 10, 2026 -

Van Hyundai responded

We deeply appreciate your positive feedback about your maintenance experience with us. It's wonderful to hear that we were able to take care of your spark plugs, drive belt, and other maintenance needs effectively. We're particularly pleased that Laura was able to provide you with valuable information about additional MPP warranty options. At Van Hyundai, we believe in keeping our customers well-informed about all available services and protections for their vehicles. Thank you for taking the time to share your experience with us.

June 03, 2026

Easy and excellent to work with, he understood exactly what we needed and worked with us to make the sale happen. Great customer service, I would definitely recommend others to go see him. More

by GABRIEL.RAMIREZ2005
Recommend Dealer
Yes
Employees Worked With
Mauricio Changir
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Jun 09, 2026 -

Van Hyundai responded

We are pleased to hear about your exceptional experience. Your feedback about receiving excellent customer service and working with someone who truly understood your needs means a great deal to us. It's wonderful to know that our team was able to work collaboratively with you to make the sale happen smoothly. Thank you for taking the time to share your positive experience and for recommending us to others. We genuinely appreciate customers like you who recognize the dedication and effort our team puts into providing outstanding service. Your satisfaction is our priority, and we look forward to serving you again in the future.

June 01, 2026

There were professional and knowledgeable. Treated with kind and attentiveness! The establishment was very clean! More

by niya.mcbean
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Jun 08, 2026 -

Van Hyundai responded

Thank you for your wonderful feedback! We are thrilled to hear that our team provided you with professional and knowledgeable service while treating you with kindness and attentiveness. Your recognition of our clean facility means a great deal to us. At Van Hyundai, we strive to create an authentic and welcoming experience for every customer who walks through our doors. Knowing that we met your expectations and provided the level of service you deserve truly makes our day. We appreciate you taking the time to share your positive experience with others.

June 01, 2026

Everyone was very respectful of my time and the waiting area was very comfortable and stocked with coffee and water. Every cost was explained so I didn't feel like I was being taken advantage of. More

by srmullen4
Recommend Dealer
Yes
Employees Worked With
Mohamed Ali
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Jun 08, 2026 -

Van Hyundai responded

Your positive experience means the world to us. We are thrilled to hear that our team was respectful of your time and that you found our waiting area comfortable with the amenities we provide. Transparency in pricing is something we take seriously, and we are delighted that you felt informed throughout the process. Thank you for taking the time to share your experience. Your feedback reinforces our commitment to providing exceptional service and creating a welcoming environment for all our customers.

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