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Van Hyundai
Carrollton, TX
800 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 800 reviews
December 28, 2019
Buyer Beware of Used Car Pricing Practices In this reviewer's overall opinion, please be aware that this dealer practices what many would call unethical tactics in sales pricing and listing a " In this reviewer's overall opinion, please be aware that this dealer practices what many would call unethical tactics in sales pricing and listing a "base" price without any of their "mandatory" charges for things you may not want and certainly are questionable. Example was a Blk/Blk 2017 Tuscon listed on Cars.com at $17,288.00, this vehicle presented fairly well, we were told the Hyundai warranty was transferable. The mileage checked out, the car was from up north with a signs of being in a road salt environment under the hood, but overall nice. I must state the actual "sales person" was great. The sales manager upon negotiation basically stated the "out the door price was 21,000+ due to a $1000.00 charge for their "Hyundai Certification" (you mean you are basically charging to transfer the warranty though you advertise that it is certified?), then there was $1990.00 in for some type of wonder treatment for paint to keep bird poop off, and for the inside to keep down stains as well as a questionable vehicle tracking system. Then of course taxes and the usual overcharge for vehicle registration services etc. In my opinion, I cannot believe the Texas DMV would even allow this kind of practice from a dealer. In closing the price online is nowhere near the price that they will try to stick you for, items in my opinion that are questionable at best and may have privacy issues for you in this "tracking system". I can only express my opinion on the matter based on an actual experience at this dealership, if I could give a half star overall, I would but that is not the rating system. So in closing, if you take the price advertised on used cars on their site, add about $4000.00 and in my overall experience and opinion, you should be close to the actual sales price. Our cash buying business will go to a Hyundai dealer that we have a much better opinion of..... More
by S.N.
Employees Worked With
Finance Manager in Purple Shirt, Sales Manager
December 24, 2019
Bought the Palisade sight unseen from Houston. Made an internet request and I was contacted by Madison within just a few minutes. Flew from Houston and was picked up at the airport by Madison and drove internet request and I was contacted by Madison within just a few minutes. Flew from Houston and was picked up at the airport by Madison and drove the car home the same day. Great customer service and communication. More
by Ekeppler
Employees Worked With
Madison Thomas, Katarina Long
December 18, 2019
Super fast and easy As a first time car buyer, I thought the process was going to be long and complicated. Thankfully it wasn’t! Everything went by very smoothly. Very sa As a first time car buyer, I thought the process was going to be long and complicated. Thankfully it wasn’t! Everything went by very smoothly. Very satisfied !! More
by Sammy
Employees Worked With
Jose ? I think sorry , Katarina Long
December 15, 2019
Carina did a great job with getting all the paperwork ready for us by the time we arrived at the dealership. We didn’t want to spend half the day at a dealership. We were so pleased to be in and out, inc ready for us by the time we arrived at the dealership. We didn’t want to spend half the day at a dealership. We were so pleased to be in and out, including a test drive, within 45 minutes. I recommend talking to Carina. We appreciated her greatly. Everyone we met was very friendly and helpful. More
by MArnold
Employees Worked With
Carina Cruz
December 13, 2019
Great deal I loved working with this dealership for my first car financed! I couldn't be more grateful. They really worked hard to get me the best APR I loved working with this dealership for my first car financed! I couldn't be more grateful. They really worked hard to get me the best APR More
by 96katie
Employees Worked With
Katarina Long
December 11, 2019
I had a great experience! Yusuf was professional, knowledgeable, and worked with me to get the car I loved for a great price. I appreciate how courteous he was, along with everyone else I encountered knowledgeable, and worked with me to get the car I loved for a great price. I appreciate how courteous he was, along with everyone else I encountered at Van Hyundai. After a long day of unpleasantness elsewhere, Yusuf did a great job making this a positive buying experience! Definitely recommend. More
by Diana E.
Employees Worked With
Yusuf Awadi
December 10, 2019
I bought car from Van Hyundai n mr Lou margeris was my sales rep.he was awesome guy.given u all info very clr. Straight forward conversation.he will do best his level to given u good deal. I will recommen sales rep.he was awesome guy.given u all info very clr. Straight forward conversation.he will do best his level to given u good deal. I will recommend him for fends. More
by Rakib.rasan
Employees Worked With
Lou Margetis
December 09, 2019
Incredible service by Carina. Made the whole experience very pleasant and worth the drive. Highly recommend working with Carina as she was honest and very professional. very pleasant and worth the drive. Highly recommend working with Carina as she was honest and very professional. More
by Djajeh99
Employees Worked With
Carina Cruz
December 07, 2019
My sales associate was Alejandra Garcia She did a great My sales associate was Alejandra Garcia She did a great job while I was shopping for my new car She took her time to show me the details And conne My sales associate was Alejandra Garcia She did a great job while I was shopping for my new car She took her time to show me the details And connect my phone to my car she was very sweet, pleasant and professional at all times Rose Simonian More
by Rose Simonian
Employees Worked With
Juan Gonzales, Katarina Long
