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Van Hyundai
Carrollton, TX
756 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 756 reviews
July 21, 2016
Easy buying experience Justin made it quick and easy to get in the right car. Excellent customer service. He kept an eye out for exactly what I wanted. I would highly recomm Justin made it quick and easy to get in the right car. Excellent customer service. He kept an eye out for exactly what I wanted. I would highly recommend meeting with him for your next car. More
by wiggsout05
Employees Worked With
Justin Kule
Helpful July 16, 2016
Fantastic Dealership!! Service and sales team are fantastic. The new management team is doing a great job. I would recommend anyone in the market for a new or preowned vehic Service and sales team are fantastic. The new management team is doing a great job. I would recommend anyone in the market for a new or preowned vehicle to give Van Hyundai a shot! More
by dragonone245
Verified CustomerEmployees Worked With
Ken Turner
July 16, 2016
Van Hyundai Awesome dealership Thanks Van Hyundai for your Awesome friendly service. Thank you Michael Abelino for your friendly perfect attitude Nov I have a brand new car and I l Thanks Van Hyundai for your Awesome friendly service. Thank you Michael Abelino for your friendly perfect attitude Nov I have a brand new car and I love it . More
by cynthialara69
Employees Worked With
Michael Abelino
July 13, 2016
The Best It was definitely the best car experience I have ever had. Zulema Garcia was very patient and thorough with her explanations of the information presen It was definitely the best car experience I have ever had. Zulema Garcia was very patient and thorough with her explanations of the information presented. I would definitely recommend her to anyone looking to buy a new Hyundai. Van Hyundai is the best "bar none". Timothy Goodman the Sales Director made very easy to do business. More
by riipidddd
Employees Worked With
Zulema Garcia / Tim Goodman
July 12, 2016
Very poor communication and lack of attention to detail. From our Salesperson, and I use that term loosely, to the Senior Internet Manager and then his Manager, the only thing these folks are concerned with From our Salesperson, and I use that term loosely, to the Senior Internet Manager and then his Manager, the only thing these folks are concerned with is themselves, not the customer...feeling angry, disrespected and extremely disappointed. I really expected much more, I do wish them the best of luck going forward. More
by AUselessTripFromDenton
Employees Worked With
John??, Stevie Van Pelt
June 30, 2016
Disappointed This rating would have been lower if it weren't for Jacob, our sales guy. We spent a solid 5 hours at the dealership. Paperwork was neither fast nor a This rating would have been lower if it weren't for Jacob, our sales guy. We spent a solid 5 hours at the dealership. Paperwork was neither fast nor accurate. We didn't get everything we needed at the time, and above all, had to take the car back to fix recall items that should have been corrected before we ever received the car. The experience has been in short, a disaster. More
by Espence15
Employees Worked With
Jacob
June 24, 2016
Great Experience Great service and outstanding professionalism. Fully recommend this dealership to anyone in need of a new vehicle. Best car buying experience I've eve Great service and outstanding professionalism. Fully recommend this dealership to anyone in need of a new vehicle. Best car buying experience I've ever been associated with. More
by martha_la259
Employees Worked With
Ken Turner
June 17, 2016
A great purchase I was very uneasy about buying a car but the salesman and other employees at the dealership made me feel very comfortable and overall happy about bein I was very uneasy about buying a car but the salesman and other employees at the dealership made me feel very comfortable and overall happy about being there and buying this car. I never felt like I was being cheated or lied to and everyone was so kind. More
by kestlercarl
Employees Worked With
Eddie Frazier
June 17, 2016
No Hassle Dealership From the beginning my salesperson was courteous he made the process easy and fast for me and that was my request. Everybody was great at Van Hyundai. From the beginning my salesperson was courteous he made the process easy and fast for me and that was my request. Everybody was great at Van Hyundai. More
by emilystark2009
Employees Worked With
Sergio A
June 16, 2016
Current and Prospective Genesis/Equus Owners turn away! I bought a Hyundai Genesis R-Spec sedan in 2012. That experience was actually quite good however at what cost? The service at Van Hyundai is some of I bought a Hyundai Genesis R-Spec sedan in 2012. That experience was actually quite good however at what cost? The service at Van Hyundai is some of the worst I have ever experienced. They have trouble communicating and they just simply have trouble doing their job correctly. Every service consultant or whatever they call them has been very bad. The worst experience was recently when I needed work done on my car. They had to order the part and I understood it would take a little time. I set an appt for Saturday morning. I told the guy I was working with to call me if the part was not going to be in on time. However, when I came in I sat down and the first thing he does is check for the part. Of course it is not in. At that point I wasted my Saturday morning coming in when a simple phone call the day before could have saved me a lot of frustration. Additionally, I have asked repeatedly to be on their do not contact list when it comes to sales. However, repeatedly I get called. I am in the market for a new car but will never ever consider a Genesis again (the car is great but the money you save is more than made up for in the headaches you incur dealing with Van). I have already talked two friends out of going to Van and will continue to do so. More
by michaelcave15
Employees Worked With
Their entire service deparment
