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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,323 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,323 reviews

May 01, 2022

I just want to say thank you to Fernando Gonzalez for showing us my family and i a car that we were so interested but he just knew how to interact with people and we love that so we really do appreciate More

by jazzy4324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez
May 20, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

May 01, 2022

We did not end up buying a car but Fernando was amazing help. His customer service was great and i will for sure 100% be coming back for his help! thank you so much Fernando. More

by jadyngonzalez5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez
May 20, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

April 30, 2022

They were trying to convince me nothing's wrong with my car Where there clearly was my transmission kicking More

by alpharooter
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We take feedback seriously and would like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

April 29, 2022

I was very happy dealing with Rayan Saab. He gave me a great car and a good deal More

by Rayan.saad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan Saab
Apr 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

April 29, 2022

I took my jeep in. . service department did a good job on it. Hector was alot help as well. More

by JGARCIA1611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector service Department did a good job .
May 26, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

April 29, 2022

Being a female it can be intimidating to walk into the service department at any dealer. When I walked into the service department not one of the 5 gentleman behind the desk even acknowledged me or greete More

by jenluv0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benny Marikta
May 03, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We take feedback seriously and would like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

April 28, 2022

Compared to other dealers, this place leaves a lot to be desired. The service is lacking in many ways. More

by amena227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior
Apr 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We take feedback seriously and would like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

April 28, 2022

Id be weary with these guys. I called agreeing to purchase 100k TRX. Upon getting the numbers, they sneak an additional $4k in “aftermarket taxes” which is bogus. Mandatory GPS More

by Mmoroni5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yassineer
Apr 29, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We could not find your name in our system based on your review. We would like to speak with you about your review as our team prices our vehicles competitively for the market. Please reach out to our general sales manager, Jonathan directly at 818-731-4893 when you find the time. Regards, Russell Westbrook CDJR

Apr 29, 2022 -

Mmoroni5 responded

I Inquired online. You had 2 sales representatives contact me. So to say my information is not in the system, yet another shady tactic. Jonathon can reach out to me, but not sure what the point would be. I have everything from his sales representative in writing via text.

April 27, 2022

The service department has always taken care of my vehicle and I truly appreciate it. More

by KYLEWMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

April 27, 2022

Lily, Raffi and Ross all helped in getting me into a beautiful new Jeep Compass with no hassle! We are loyal customers of this dealership because the staff is always so kind and helpful. We will continu More

by Kelsey.carey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily, Raffi, Ross
May 03, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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