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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,449 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,449 reviews

July 17, 2022

Excellent and fast service , friendly and knowledgeable service writer, and quick appointment and repairs done More

by CEMEIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 17, 2022

Honest, transparent, helpful. From when we arrived, the staff especially Nader were very helpful in finding a car suitable for me. Then, when we were ready to make a deal, Nader a More

by Marylaineenero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader and Ross
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 17, 2022

Ara is the best and the reason I keep coming back! Thank you Ara for everything you do More

by suzym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 16, 2022

Service adviser was nice and helpful. The price of the repair was ridiculous, even with the discount they offered. More

by JONFINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback. While we're disappointed to hear you did not have a 5-star experience, we would like to speak to you to see how we can make things right. Please reach out to me directly when you find the time at raedm@russellwestbrookcdjr.com Respectfully, Russell Westbrook CDJR

July 15, 2022

They were very professional and completed my car before promised. I was impressed on how organized they are. More

by Barbara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jul 19, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 15, 2022

Service is excellent, waiting was reasonable. Benny is very courteous, knowledgeable, helpful, he is the best! More

by GLORIA Trejo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benny Maritka
Jul 31, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 15, 2022

This is my 3 time bring my car back because of similar problems it’s having and it’s annoying the fact that I can’t get a loaner car do to lack of shortage of cars. They can’t even fix my car right. So I More

by Joserodriguez2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie from service, Hector was a bigger help
Jul 19, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Jose, We apologize for the lack of loaner vehicles. We try our best to have as many as possible available, but it's hard to predict the number of customers would ned them at a single time. We would like to learn more details of your visit with us to see how we can make things right for you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 15, 2022

Great service, great workmanship, not everyone is friendly but most are exceptional and very welcoming. Mike is a legend and really went above and beyond. Would come back to see him specifically any More

by inhalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 14, 2022

I have been going there these past few years for my jeep services so far among the service advisors Roger possesed weel the skills of great customer service. He is very pleasant and easy to deal with . Gr More

by MIKECANLAS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Jul 16, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

July 14, 2022

Took a long time due to part shortage but they gave me a free oil change to make up for the inconvenience and a free loaner while waiting for my car More

by Manouel_Tavitian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
Jul 16, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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