Van Nuys Chrysler Dodge Jeep Ram

Benny helped me out twice in the last month. Both times he was professional, and respectful. He answered any questions I had and made sure I was on my way in a timely manner. Both times he was professional, and respectful. He answered any questions I had and made sure I was on my way in a timely manner. More

Our experience at this dealership is always a good one. Our advisor Payman Arjang always takes care of us. We trust him because he will always be fair and informative. We like him because of his friendly n Our advisor Payman Arjang always takes care of us. We trust him because he will always be fair and informative. We like him because of his friendly nature. More

Unprofessional customer service. Lack of communication between employees.Highly unorganized organzation where scheduling applications do not match with available loaners for custemer Lack of communication between employees.Highly unorganized organzation where scheduling applications do not match with available loaners for custemers. More

Sales rep Jorge De la Cruz was extremely professional and kind from the beginning and through the little issue we ran across always making sure we were taken care of even on his day off. I truly appreciate h kind from the beginning and through the little issue we ran across always making sure we were taken care of even on his day off. I truly appreciate his help and would like to shout him out as he has made this process so much easier. More

This dealership must have been restructured. Everyone that I have communicated with has been nothing short of amazing 👏🏽. Even when Hector my service mgr was off Roger E didn’t miss a beat and Everyone that I have communicated with has been nothing short of amazing 👏🏽. Even when Hector my service mgr was off Roger E didn’t miss a beat and made my service experience wonderful. Who ever is in charge from the top down know that I am proud to be one of your loyal customers. More

Great service, friendly staff and professional. They listen to your needs and do everything possible to help! They listen to your needs and do everything possible to help! More

Walked in yesterday just to check out what Westbrook had in store . Next thing you know Jose and his co worker got me all set up on a brand new Challenger Rt 392 . Nice work guys ! Blessed with my dream car in store . Next thing you know Jose and his co worker got me all set up on a brand new Challenger Rt 392 . Nice work guys ! Blessed with my dream car ! More

I liked Benny, but they didn’t communicate early enough and I ended up going to the dealership when the car wasn’t ready. They had told me early on Wednesday it would be ready Wednesday and then he tried and I ended up going to the dealership when the car wasn’t ready. They had told me early on Wednesday it would be ready Wednesday and then he tried to call me at 4 PM and I was already on my way and didn’t pick up. So I wasted a couple hours and I had to come again in the morning. They need to text instead of calling or both. More

Service and experience was great. Felt welcome and not pressure. Dealership provided opportunity for discussion. Felt welcome and not pressure. Dealership provided opportunity for discussion. More

Faulty diagnosis and recommended fix outrageously priced. This is worst dealership I’ve ever dealt with. This is worst dealership I’ve ever dealt with. More