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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,323 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,323 reviews

March 28, 2022

Very efficient even without an appointment. Always easy to get ahold of. Only dealership I will go to. More

by cperezcarrillo15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 28, 2022

This was my first visit to your dealership, the experience was all good thank you More

by Saro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Saro, Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 28, 2022

Service was well handled and my car came out clean and shiny. Thank you so much More

by floatingleaf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Mar 30, 2022 -

floatingleaf responded

Thank you

March 28, 2022

Honest and straight forward sales people. They helped me to secure a decent deal on a almost new Jeep Rubicon. I would just emphasize that the add ons that are usually part of the price shoul More

by jose Sarria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
Mar 28, 2022 -

jose Sarria responded

Thanks for helping get my dream car! it was the perfect car I had been waiting for and the entire transaction went really smooth. Thanks again

March 28, 2022

Roger is fantastic. Getting a loaner is near impossible. I’ve had malfunctions in my AC and had it fixed three times. Each time was about a month wait for a loaner c More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We apologize for the wait to receive a loaner vehicle. We've been trying to allocate more as quickly as possible. We'd like to speak with you regarding your experience. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 28, 2022

Love the service and the staff Super happy with my advisor hector very knowledgeable and Super nice More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review, George! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 28, 2022

Took car in to get fixed 14 days later the issue is still the same More

by cynstar0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We know your time is valuable and apologize if it felt wasted. We would like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 28, 2022

Great service , car was ready before they had said, good communication as well. Will definitely go again for service. More

by celulax21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 27, 2022

Great service very helpful. Got me in and out quick. Explained every thing clearly. Clean More

by armen5138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 27, 2022

Most of the experience was good. There are definitely improvements that can be made. Salesman did not have proper knowledge of car he was selling which is not reassuring. More

by Gulbenkian.garen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback. While we're disappointed to hear you did not have a 5-star experience, we would like to speak to you to see how we can make things right. Please contact our customer service team when you find them time.

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