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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,321 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,321 reviews

March 19, 2022

This was the best dealership experience I have had. Jake Hassan and Shayan were the best! More

by RMOUCHMOUCHIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Shayan Ghelichkani
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

March 19, 2022

this dealership is awesome. everybody there is knowledgeable and helpful and their service department was great More

by GRAIGHAWLEY1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Julio Rodriguez, Raed Malaeb, Alex Klaumenzer
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 18, 2022

Couldn’t find the original problem and repair other part caused for me to bring back to the dealer with same problem and I was almost charged with newer problem without discount or apologies . I already pai More

by goro893
Recommend Dealer
No
Employees Worked With
Hector helna
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 18, 2022

Good customer service and turnaround was quick. Communication can be a little better but overall happy with experience More

by Mirands
Recommend Dealer
Yes
Employees Worked With
Vahe
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

March 18, 2022

Great experience all around, both sales department & service department took care of all of my needs. Highly recommend! More

by kobidan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 17, 2022

Very friendly people. They made the process quick and easy for a first time car buyer. More

by Cedewitt3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morales
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 17, 2022

My Son In Law and I were very impressed with the salesman and the guy that did are paperwork at the end everyone was really nice and helpful. More

by wiemannsherry4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Omar Hernandez, Shayan Ghelichkani
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 17, 2022

I have only had regular maintenance carried out on my Chrysler out at this dealership but I’ve been very happy with the service provided. More

by SWAIDEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

March 17, 2022

Rashan my sales guy is very accommodating and easy to work with. two thumbs up! 👍🏼 More

by pbanlaoi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Mar 17, 2022 -

pbanlaoi responded

👍🏼👍🏼

March 17, 2022

The worst call dealership I’ve ever been to I would not recommend this dealership to anyone More

by You know me 👌🏽
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross , Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear your visit was anything less than 5-Stars. Our team is trained to provide exceptional customer service, so we're surprised to hear about your experience. We'd like to discuss with you further about your experience. Please reach out to our general sales manager, Jonathan directly at 818-731-4893 when you find the time. Regards, Russell Westbrook CDJR

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