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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,336 reviews
January 06, 2022
The service here was terrible. They kept my car for days and then told me I was fine. The next day i tried to start my car and it wouldn’t move. I called to tell them my car was having the same issue and th and then told me I was fine. The next day i tried to start my car and it wouldn’t move. I called to tell them my car was having the same issue and they said send a picture and they’ll get back to me. Never heard from them again. Awful service. Simply awful. More
by brownd80
Verified CustomerEmployees Worked With
Vahee
January 05, 2022
Dealership from xxxx. Chauncey, I wouldn't recommend not dealership in any of my friends dealership in any of my friends More
by Virgiltate
Employees Worked With
January 05, 2022
Professional service. and completed within a reasonable time. Its a bit pricey however. Michael Gesas time. Its a bit pricey however. Michael Gesas More
by Michael Gesas
Employees Worked With
January 05, 2022
One of the worst dealerships to get serviced. Took my 2500 Ram for a recall and replace a side mirror that needed to be replaced when it was bought. Not only did i have to wait half an hour for them to b 2500 Ram for a recall and replace a side mirror that needed to be replaced when it was bought. Not only did i have to wait half an hour for them to bring the truck out but they also scraped the front bumper and did not say anything hoping that i wouldnt notice. Just the fact that they were trying to hide their error was enough for me to not recommend or bring my vehicle here. More
by kathylopez12
Employees Worked With
Pamen
January 05, 2022
Russell Westbrook had me scheduled for two recalls, and I walked out with three recalls taken care of at a timely manner. The staff was very attentive. walked out with three recalls taken care of at a timely manner. The staff was very attentive. More
by MR.RAYMONDESPINOZA
Employees Worked With
JR
January 05, 2022
I had an excellent experience. All personnel were helpful. Am enjoying the keep to date. helpful. Am enjoying the keep to date. More
by hollyrlake
Employees Worked With
Other Employees :
Rene Robles, Omar Hernandez, Shayan Ghelichkani
January 05, 2022
Always a pleasure when being assisted by Vaje! He is the perfect example of great customer service! He's assisted me on multiple occasions and he always bring the same welcoming energy! perfect example of great customer service! He's assisted me on multiple occasions and he always bring the same welcoming energy! More
by Keasha
Employees Worked With
Vaje
January 05, 2022
Fast check in and quick checkout. Oil change package is a good deal for the price good deal for the price More
by ray.hunting
Employees Worked With
January 05, 2022
Always have a successful experience at Russell Westbrook Jeep of Van Nuys. I work with the Service Director Hector and he is always taking the best care of me! Jeep of Van Nuys. I work with the Service Director Hector and he is always taking the best care of me! More
by taylorcaprio
