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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,336 reviews
Verified Customer
December 15, 2021
I only came to you to fix my a/c from blowing hot air and I was charged $220 for a diagnostic and I still didn't get my a/c fixed. I was charged $220 for a diagnostic and I still didn't get my a/c fixed. More
by polkn1st
December 15, 2021
Always have a great experience at Russell Westbrook cdjr. My advisor was fast friendly and very knowledgeable. My advisor was fast friendly and very knowledgeable. More
by Tracee
Employees Worked With
December 15, 2021
Great job good service I recommend this place they told me 4 to 5 hours and they did it in two hours me 4 to 5 hours and they did it in two hours More
by Eligió
Employees Worked With
December 15, 2021
Service dept. at Russel Westbrook goes above and beyond to meet your service needs for your vehicle. Service advisor Hector Jr and the service manager were very helpful and answered all my service/vehicle to meet your service needs for your vehicle. Service advisor Hector Jr and the service manager were very helpful and answered all my service/vehicle questions. More
by Sara I Gonzalez
Employees Worked With
Hector Jr. Service advisor, Rene Robles
December 15, 2021
Service advisors are not considerate or concerned about customer concerns. Multiple issues I’m having and continue to get the it’s not important vibe from service advisors. customer concerns. Multiple issues I’m having and continue to get the it’s not important vibe from service advisors. More
by JUANRAMOS79
Employees Worked With
Eddie I believe was his name
December 15, 2021
Armen was extremely professional and prompt , took care of me immediately scheduling my service and transport back to my home. of me immediately scheduling my service and transport back to my home. More
by ACHARK12
December 14, 2021
Please do not let these reviews and overall rating fool you. DO YOUR RESEARCH! They try charging absurd markups on their vehicles! Wanted to buy a charger scat pack ($43,000 MSRP) they expected me to pay $ you. DO YOUR RESEARCH! They try charging absurd markups on their vehicles! Wanted to buy a charger scat pack ($43,000 MSRP) they expected me to pay $80,000 for this car. I could buy a hellcat widebody at $7,000 over for that price! Please please please do you’re own research and look elsewhere before buying here they love filling their pockets with your hard earned money and have no problem lying to you. I spent 5 minutes called one other dealership and found out they only charge $5,000 over msrp on hellcats let alone scat packs. This place is a den of thieves. People who are scared of car salesmen and dealerships this place is the reason! More
by Jake lee
Employees Worked With
Sales
