Van Nuys Chrysler Dodge Jeep Ram

I loved the fast and prompt professional service. I was provided by all, starting with the nice cheerful greetings from the concierge at the front desk to the very knowledgeable person serving and updating provided by all, starting with the nice cheerful greetings from the concierge at the front desk to the very knowledgeable person serving and updating the software in my car, and following up a day after my car was serviced. More

Moe was great to work with. Very pleasant. They were patient with the process. I love my new truck patient with the process. I love my new truck More

Employees either did not mask at all, or wore masks under their nose. While I waited for the one employee who had booked my appointment, 6 other employees sat around doing nothing. Seems like check in/check their nose. While I waited for the one employee who had booked my appointment, 6 other employees sat around doing nothing. Seems like check in/check out could be handled more efficiently. More

Service was great, they helped me through everything I needed and got me into the car I wanted!! needed and got me into the car I wanted!! More

Hector took good care of me.he made sure my car is getting the proper oil consumption test. getting the proper oil consumption test. More

Want to thank the sales team that made possible to get the car I wanted, special thanks to Jesus Ibarra for all the patience,. 😊 the car I wanted, special thanks to Jesus Ibarra for all the patience,. 😊 More

I was in the market for a specific Jeep. Connected with the online sales team they were able to Locate exactly what I was looking for. When I arrived Victor greeted me with a smile had my car upfront waiti the online sales team they were able to Locate exactly what I was looking for. When I arrived Victor greeted me with a smile had my car upfront waiting for me. The entire process took all of one hour. I definitely recommend these guys. From Lily and Victor in sales to Jordan in finance they are definitely top-notch. More

Everyone that I encountered was super nice. Ivan who helped us out was very straightforward and seemed sincere throughout the process which made everything go by easier and faster. Everything happened r helped us out was very straightforward and seemed sincere throughout the process which made everything go by easier and faster. Everything happened relatively fast which is convenient as opposed to being there all day. Jordan in finances was also very friendly and helpful. More

Service was great. Everything went smoothly and Mike and sales manager were great to work with sales manager were great to work with More

Not a great experience. Everyone was super busy. My sales guy knew nothing about what he was selling. The “manager” Eric was better, but obviously only cared about the sale. The only good experience was with guy knew nothing about what he was selling. The “manager” Eric was better, but obviously only cared about the sale. The only good experience was with the finance officer who did the final paperwork. Forgot his name, but he was the only one who seemed to be personable and treated us as human. If it weren’t for the fact that the car sold itself, there is no way that I would have bought from this dealership. Staff was bad (most of them), layout of dealership is horrible, and no knowledge to what they are selling. This is one reason more people are going to online buying. This dealership needs to step it up! hope the owner sees this and cares to make a difference. More