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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,337 reviews
Verified Customer
November 17, 2021
Dealership couldn’t get the parts needed. I had to go find them myself. $1500 for the part, $3000 labor and it didn’t fix the problem. It had to be towed out to another repair shop because they can’t dia find them myself. $1500 for the part, $3000 labor and it didn’t fix the problem. It had to be towed out to another repair shop because they can’t diagnose the problem. Communication between the service writer and mechanic is lacking at best More
by Lbwalsh
Employees Worked With
November 17, 2021
I am writing this review because of comparing to other dealers , i've been in Russell Westbrook For service my car three times ,and we moved from Van Nuys and i decides to Take my car closer dealer and I dealers , i've been in Russell Westbrook For service my car three times ,and we moved from Van Nuys and i decides to Take my car closer dealer and I got a bad experience I'm not gonna tell the name of the dealership but the guys are very rude and even they didn't fix my car for two weeks and the answer is we don't have a parts,(I understand in These days it's difficult for auto parts )They just tell me if you're going to call you when we're gonna have a part now it's already a month , I still waiting for the call, even the diagnose for my car they give not right ( they don't call me Or inform me Nothing ,I just go there every time to see what's going on ,and I took it back to Russell Westbrook and they fix it in 3 days,, wanna special thanks to Armen Babudzhyan More
by Venetik
Employees Worked With
Armen Babudzhyan
November 16, 2021
Ara, Waleed, and the finance department made the car buying process super easy. I would highly recommend them buying process super easy. I would highly recommend them More
by jdelcidaldana
Employees Worked With
November 16, 2021
Great service from hector jr. On the service side. I will definitely come back for my oil changes here. definitely come back for my oil changes here. More
by Flores.vilma187
November 16, 2021
Unprofessional service staff, incompetent auto service technician. Bringing my car clean they returned me dirty. Oil spill over the engine because of forgetting to put the cover back. Water wiper reservoi technician. Bringing my car clean they returned me dirty. Oil spill over the engine because of forgetting to put the cover back. Water wiper reservoir broke.#NeverBackAgain More
by roger
Employees Worked With
Vahee
November 16, 2021
I bought a new Dodge Challenger yesterday and Chris was my salesman and I must say he was the only reason why I purchased my vehicle. He was AMAZING in every way. I personally think he should be a manager. my salesman and I must say he was the only reason why I purchased my vehicle. He was AMAZING in every way. I personally think he should be a manager. More
by rogerraskin
Employees Worked With
Chris Morales
November 16, 2021
Awsome service and customer service, I will always be a customer. Mikes is the best customer. Mikes is the best More
by Miro
Employees Worked With
