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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,337 reviews
November 05, 2021
Amazing efficient turn around time and staff. Had my car back with 24 hours and they were amazing about dealing with the warranty. back with 24 hours and they were amazing about dealing with the warranty. More
by ktapia9924
Verified CustomerEmployees Worked With
November 05, 2021
I had good experiences with staff when it comes to helping with the service to my car. helping with the service to my car. More
by adriancrosthwaite
Employees Worked With
November 03, 2021
The dealership i enjoy watching the staff work together as I wait for my car as I wait for my car More
by Bgarcia5124
Employees Worked With
November 03, 2021
Efficient and friendly just over priced to install a cabin filter, air filter, and windshield wipers. cabin filter, air filter, and windshield wipers. More
by moose
Employees Worked With
November 02, 2021
Had a great experience at Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys. Great customer service. Dodge Jeep Ram of Van Nuys. Great customer service. More
by lietz01
Employees Worked With
November 02, 2021
Great Service. Luis Zepeda was great to deal with. I gave never been in and out of the dealer with new car so quick. Joe in finance was also great! never been in and out of the dealer with new car so quick. Joe in finance was also great! More
by JOSERTAFOYA
Employees Worked With
Luis Zepeda, Joe (finance), Ali (manager)
November 02, 2021
From the moment I first contacted the dealership, I was impressed by the level of kindness and attention to detail the receptionist displayed in guiding me to the service department. From there, I was gree impressed by the level of kindness and attention to detail the receptionist displayed in guiding me to the service department. From there, I was greeted by Armen, who would be my point man for the rest of my time with the service department. My Jeep needed a new transmission which was going to take a few weeks to come in and install and Armen made sure to call me multiple times and update me on the progress of the shipping and installation. From start to finish, even given the multiple weeks in-between where I had to rent cars to get around, Armen helped me with every question I had and guided me through the process. After everything was finished I showed up to a freshly washed and cleaned Jeep with a brand new transmission. I'm grateful for my experience with this dealership and service department. More
by connorduermit
Employees Worked With
Armen
November 01, 2021
I do not like that customers can’t make appointments. When I walked in only one employee greeted me. I had an inconvenient situation occurred in my visit. When I walked in only one employee greeted me. I had an inconvenient situation occurred in my visit. More
by Jennifer
Employees Worked With
