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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,336 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,336 reviews

November 01, 2021

They work very well and solve my car problem they do a great job with it More

by GERSON3399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 01, 2021

Great work ease to work Carlos was great manager was ok pushing exstras but he did his job More

by Jsams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, David Flores
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 31, 2021

This was my first time going to dodge as I have just purchased a dodge journey suv and at the service department they were Friendly and fast, informative More

by teacherpreschoolwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

Mike was super helpful and Yadira is very sweet. Everyone tried to be as welcoming as oossible More

by Brandistern09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 31, 2021

The staff was friendly, helpful and courteous. They helped me right away and the time it took for my oil change and tire rotation was exactly what they told me. More

by moconner23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 31, 2021

Great costumer service, and nice . They did a great job and I was very pleased . More

by MARLENEMACIAS97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 31, 2021

Service advisors didn’t tried to charge me for a Kouk change even though my Jeep Wrangler is a company lease owned by FCA/ Stellantis. Also, they didn’t reset my oil sensor or provide an updated tag for More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

October 30, 2021

My guy was and always is awesome! Just always a good and easy experience. Will come back for sure More

by miniman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

October 29, 2021

Good team work helpful staff .got a good deal will do it again soon thx More

by basself99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris morales
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Dec 01, 2021 -

basself99 responded

am not really satisfied with the new car I asked to return it and trade it with a charger …

October 29, 2021

This dealership is always going above and beyond to ensure the customer is happy and is well taken care of from the sales staff to the repair staff. Fabulous! More

by GUFFIEKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

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