Van Nuys Chrysler Dodge Jeep Ram

I had a great experience buying my new car at Russell Westbrook Chrysler Dodge in Van Nuys. The staff was very helpful especially Ali who was the salesman who sold me my awesome car. Westbrook Chrysler Dodge in Van Nuys. The staff was very helpful especially Ali who was the salesman who sold me my awesome car. More

Everybody I talked to and dealt with at the dealership was amazing and up front was amazing and up front More

Manager and the seller mike were fabulous. Helped me quickly and got me the jeep i wanted. Kept tabs with me to update me with all new inventory. quickly and got me the jeep i wanted. Kept tabs with me to update me with all new inventory. More

I love the vibe at this dealership. Really great people and I got an awesome deal on my jeep! Thank you Eric for hooking it up! and I got an awesome deal on my jeep! Thank you Eric for hooking it up! More

Easy, straightforward, honest. Second wrangler I’ve purchased from here and more than likely won’t be my last! purchased from here and more than likely won’t be my last! More

Very nice experience with this dealership. We called and made an appointment. The salesman met us and showed us the vehicle. We’re very helpful. Overall a great experience buying a new work truck! made an appointment. The salesman met us and showed us the vehicle. We’re very helpful. Overall a great experience buying a new work truck! More

When I first took my Jeep in for diagnostic, the shop foreman (who I regretfully have forgotten his name) was great. He took my problem seriously (which Glendale Jeep did not) and immediately ordered the foreman (who I regretfully have forgotten his name) was great. He took my problem seriously (which Glendale Jeep did not) and immediately ordered the part required. I was assigned to Benny as a service advisor and that is where I became disappointed. I don't even recall speaking to him the first day and the couple of times I called before my appointment he was not available and never returned my call. When I brought my Jeep for the appointment he did not listen to me the first I told him that it had already been diagnosed and the part ordered. He read the case notes to me what sounded like the first time ever. In addition to the repair (it was a warranty repair, faulty sensor) I asked for an oil change and tire rotation since one of the tires was 5 psi lower than the others. I also asked for help with a loaner or a rental, but he gave me no help and I arranged it on my own through Midway and Crystler customer care, When I picked up my vehicle, I immediately noticed the tire was still low. They did not do a rotation and even noted they did a full inspection, including tire pressure. There was another note of me asking them to do the rotation, but clearly, the problem was never addressed. I'm not sure what Benny's responsibilities are as a service advisor, but I did not feel serviced or advised by him. The actual repair was great and most the people I have met there are nice and competent, I will just request a different service advisor next time. More

Benny customer service is the reason why I service with you guys In the first place the thing I like most about Benny is he makes it feel like it’s home and actually sits down with you and explains the pr you guys In the first place the thing I like most about Benny is he makes it feel like it’s home and actually sits down with you and explains the problem and how they fixed it which shows he takes time and consideration on every cilent he deals with he doesn’t just rush he gets the job done More

I have my appointment early and they were able to take my car in for service so I got out much quicker than expected. Great experience car in for service so I got out much quicker than expected. Great experience More

Very good service as usual. A really good staff and crew. A A A A A A A A A A A A A A + A A A A A A A A A A A A A A + More