Van Nuys Chrysler Dodge Jeep Ram

excellent service ! very friendly and professional ,very fast service excellent attention, I was very pleased with I was very pleased with all the services were good fast service excellent attention, I was very pleased with I was very pleased with all the services were good More

Maintenance and oil change were done on time, and shuttle service was provided. The vehicle was inspected and all recommendations were done by service department. service was provided. The vehicle was inspected and all recommendations were done by service department. More

Horrible service center. Unprofessional, unwilling to address problem, do not care for customers, unapologetic for their horrible service. Took my car in got it back dirty and top nothing was done,after address problem, do not care for customers, unapologetic for their horrible service. Took my car in got it back dirty and top nothing was done,after 4 days. More

My car was not cleaned. Trash left on the inside even after being asked to clean it out. One of the salesman tried to cheat me on a deal we agreed upon. But my other salesman Weggens was awesome! after being asked to clean it out. One of the salesman tried to cheat me on a deal we agreed upon. But my other salesman Weggens was awesome! More

The information I was given for my car’s check up was vague and incomplete. I asked the service Rep for a copy of the results, which he declined to provide. All he provided was parts’ names and recommend vague and incomplete. I asked the service Rep for a copy of the results, which he declined to provide. All he provided was parts’ names and recommended service not consistent with the manual. I paid for the service, therefore, I feel it should of been provided, for clarification purposes the rep that I dealt with when I picked up my car was not Rogelio. I also had a retirement gift in the car that somehow apparently got run over. The car was filthy with pine needles, I didn’t expect a car was, but the service was extremely unprofessional, to say the least. I would like to know how to file a complaint regarding the damaged notebook. Thank you. More

Moises was the best help. Super cool dude very nice and helpful did everything to get me in to my dream truck. Most wonderful experience i had at Russell Westbrook CDJR helpful did everything to get me in to my dream truck. Most wonderful experience i had at Russell Westbrook CDJR More

Payman Service Advisoralways takes great care of all my Payman Service Advisor always takes great care of all my needs. He is knowledgeable, kind, communicative and reliable. Provides updates and our Payman Service Advisor always takes great care of all my needs. He is knowledgeable, kind, communicative and reliable. Provides updates and our vehicles are always done in a timely manner. More

They had my car for over a week without offering a loaner/rental. The communication between staff was almost pathetic, in fact they tried to return me my car without completing the work and replacing loaner/rental. The communication between staff was almost pathetic, in fact they tried to return me my car without completing the work and replacing the necessary parts. The only reason I gave them 3 stars is because after my husband got involved they completed all the necessary work and my car has been running fine. So for that I will give them a few stars but other than that they really need to get it together. More

Amazing sales people and managers, I will come to this dealer if I have any other need of a vehicle. Thank to every one there dealer if I have any other need of a vehicle. Thank to every one there More

Jorge Garcia was absolutely fantastic. Made me feel comfortable during my first independent leasing process, was extremely professional and efficient and I couldn’t of asked for a better experience.. t comfortable during my first independent leasing process, was extremely professional and efficient and I couldn’t of asked for a better experience.. truly. More