Van Nuys Chrysler Dodge Jeep Ram

There were at least two service advisors not wearing masks while indoors assisting customers. Did not feel safe in conducting business there. Vehicle was not disinfected either when I picked up the ve masks while indoors assisting customers. Did not feel safe in conducting business there. Vehicle was not disinfected either when I picked up the vehicle. More

I had bad experiences at this location before but this time the service was great better than the times before this. My advisor Rogelio was friendly and kept me informed on my vehicle. I didn't have to ca time the service was great better than the times before this. My advisor Rogelio was friendly and kept me informed on my vehicle. I didn't have to call them to check on my vehicle, More

Jr.s a champ. Very nice experience. In and out for drop off and pick up.. One of the few reasons I would go to the Valley.😁 off and pick up.. One of the few reasons I would go to the Valley.😁 More

It was better than the last time I was here… had an appointment last time I was here.. It took three hours to get an oil change… this time it was much better… sal appointment last time I was here.. It took three hours to get an oil change… this time it was much better… sal More

I have been at the dealership a total of 5 times. Each visit I find the staff professional and helpful. Let’s me know what is going with my Jeep. visit I find the staff professional and helpful. Let’s me know what is going with my Jeep. More

Good service at an expensive price, yet worth using. Be ready to leave your car for the day. Maybe you will see Westbrook now that he is Laker. ready to leave your car for the day. Maybe you will see Westbrook now that he is Laker. More

Decent inventory. No creative financing to help client save money. Delivery was way too long over 3 hrs and only had 1/2 tank of gas. save money. Delivery was way too long over 3 hrs and only had 1/2 tank of gas. More

Hector Junior was great, I have no complaints about him or his quality of service. I understand that the service needed on my van was quite involved but I was disappointed with the lack of communication re or his quality of service. I understand that the service needed on my van was quite involved but I was disappointed with the lack of communication regarding the service on my van. I had called several days in a row and left messages, with no return call. I later found out that Junior was out for several days due to personal issues. But during the time I was trying to get answers, no one informed me that he was out, I was sent to his voice mail not knowing that he was out (and I have no idea if his messages were ever checked). And I ended up paying a LOT of money for the repairs. The first time I came in with the problem (about a month ago), things went great. But when the same problem happened again a couple weeks later, it was a very different experience. More

Alvaro was amazing !Starting from showing me the car and telling me all the great things it has ! He also helped me set up my Bluetooth device onto the car :) His customer service was the best and he was ve telling me all the great things it has ! He also helped me set up my Bluetooth device onto the car :) His customer service was the best and he was very professional. More

Service advisor Eddie is very knowledgeable, and friendly. He always kept me updated on the progress of my vehicle. I really love Russell Westbrook CDJR friendly. He always kept me updated on the progress of my vehicle. I really love Russell Westbrook CDJR More