Van Nuys Chrysler Dodge Jeep Ram

Manager and Luke were extremely helpful and kept their promise to get the car I wanted under the terms I requested.i am very happy 🙏👍 promise to get the car I wanted under the terms I requested.i am very happy 🙏👍 More

It was an awesome experience. Sia Raissian was my car advisor and he did an amazing for this smooth purchase, even though I was 1000 miles away. I want to give a shout out for General Manager John Schwa advisor and he did an amazing for this smooth purchase, even though I was 1000 miles away. I want to give a shout out for General Manager John Schwartz, he made sure that the sale transaction happens on time in rightful manner and with accurate documentation. I would recommend this dealership to purchase any vehicle and you can count on them. My favorite and honest sales person is Sia Raissian, ask for him. More

This one of the best jeep dealers in town I will definitely refer my friend to come over an take a look at all the new and pre own vehicle they have. They have really friendly and respectful employe definitely refer my friend to come over an take a look at all the new and pre own vehicle they have. They have really friendly and respectful employees and that makes this dealer an amazing place to shop for a new jeep. More

Payman was an awesome service advisor and did everything to make us satisfied with our brand new truck! Andrew was the best salesman and we purchased 2 vehicles with him. Overall, we bought 3 cars from RW D to make us satisfied with our brand new truck! Andrew was the best salesman and we purchased 2 vehicles with him. Overall, we bought 3 cars from RW Dodge and will always be back. More

One dealer told me free out of state shipping and delivery, another said he's new, so what do I expect lol! Finance manager tried to shame me into purchasing an extended warranty even after I said N delivery, another said he's new, so what do I expect lol! Finance manager tried to shame me into purchasing an extended warranty even after I said NO thank you.. But at the end of the day, I got the deal I wanted at the price advertised, thanks to Yadira.. More

Scope of work was misrepresented. I came in for for several recalls on my 2011 Ram 1500. Since I was coming in for the recalls, I wanted to address other issues my truck was having. I told my service a several recalls on my 2011 Ram 1500. Since I was coming in for the recalls, I wanted to address other issues my truck was having. I told my service advisor that my engine was making some strange noises in addition to my AC control not turning on and also my tire service light was on. I was told to diagnose the tire issue, there would be no charge but for the engine and AC $200 diagnoses fee would apply for each to a total of $400, which I agreed. After several days I was told that my engine needed to be replaced because of the mileage on the truck. My engine was recently rebuilt, so the odometer has no relevance on the state of the engine. No actual diagnoses was performed, rather a conclusion was made simply because of the odometer reading. When I confronted my service advisor, he agreed to not charge for the engine diagnoses as no diagnoses was actually performed rather an inference based on mileage. Secondly, with respect to the AC I was told I needed a new ac control that would be around $600, which I declined and paid $200 for the diagnoses. After leaving the dealer, I went to autozone changed the relevant fuses and the AC control is working fine again. This service department is untrustworthy making recommendations not based on any mechanical evaluation but rather what seems to be a total replacement if something t isn’t working without a proper explanation. My concern is for the people who are not as informed about the inter workings of a vehicle and can be fraudulently induced into paying for a service/repair that has no merit. I demand a refund of the phony diagnoses of my AC, as it did not need to actually be replaced as stated. I have asked for the head of service to call me now and I have been waiting for weeks. I have even texted my service advisor to which my messages continue to be ignored. I was in the market for a new Ram but because of this experience I will be looking to another brand. If this dealership is representative of the experience a customer should expect when owning a Ram vehicle, I advise the public to carefully rethink their choice. More

Gave me different options to buy the car i wanted, tried to find ways to meet my needs & wantings that i was looking for ina car. to find ways to meet my needs & wantings that i was looking for ina car. More

Very helpful and knowledgeable salesman and dealership. I worked with Renee who was extremely helpful and knew what he was doing. I would recommend this dealership 10/10 when looking to buy any new vehicle. worked with Renee who was extremely helpful and knew what he was doing. I would recommend this dealership 10/10 when looking to buy any new vehicle. More

We had the best experience ever! Working with Mohammad was refreshing! He was there for our every question and need. He was professional, courteous and very knowledgeable regarding all the trucks and equi was refreshing! He was there for our every question and need. He was professional, courteous and very knowledgeable regarding all the trucks and equipment. He was so helpful in assisting us in buying our first new RAM Truck. His customer service is exceptional. He is the BEST! Ask for him for your needs! More

Good service experience.They delivered the truck all the Good service experience. They delivered the truck all the way back to my house on Friday afternoon traffic. Still having some issues getting all the Good service experience. They delivered the truck all the way back to my house on Friday afternoon traffic. Still having some issues getting all the accounts registered but the staff has been following up via text. More