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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,326 reviews
September 29, 2020
After two week of buying the car I got a letter that my contract has been canceled so I guess they didn’t do a good job contract has been canceled so I guess they didn’t do a good job More
by JAIRPEREZ95
Verified CustomerEmployees Worked With
September 29, 2020
The worst dealership on the planet. Took six hours to complete a lease deal and over three months to close it out. Zero respect for customers safety during pandemic, extremely rude and non cooperative. D complete a lease deal and over three months to close it out. Zero respect for customers safety during pandemic, extremely rude and non cooperative. DO NOT USE THIS DEALERSHIP! More
by DOLPHTAYLOR
September 29, 2020
I have had a lot of cars over my lifetime and this is by far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very far the worst dealership and worst service department that I have ever dealt with. Everyone is wearing their masks right under their noses, and very little safety precautions taken. Took my car for service and received it a few days later completely dirty as it was parked outside and they didn't have the decency to clean it. The only thing that I'm satisfied with is that my lease is about to end so hopefully I never have to step foot into this place again. These past few experiences convinced me to never go with Dodge or this dealership again. More
by Ron
Employees Worked With
Other Employees :
Raed Malaeb, Calvin Gulam, Shadi Abdelhadi, Michelle Kandilian, Alex Klaumenzer, Vikas Mehandroo
September 29, 2020
Great service! Nothing to complain about, they even helped me when I was running late due to a situation put of my control. The car was delivered as expected! helped me when I was running late due to a situation put of my control. The car was delivered as expected! More
by VIC_MUR777
September 28, 2020
Rene is seriously the Best car salesman I have ever worked with - wasn’t pushy, knew what he was talking about and was completely honest, traits that are hard to find in car sales. worked with - wasn’t pushy, knew what he was talking about and was completely honest, traits that are hard to find in car sales. More
by deide22
Employees Worked With
Rene Robles
September 28, 2020
Nice service everybody was so friendly and helpful thanks to that I get my first car and I'm so happy whit it that's to that I get my first car and I'm so happy whit it that's More
by AltaYoshi
Employees Worked With
Other Employees :
Rene Robles, Oscar Sanchez, Mario Garcia, Reza Shahriar, Shayan Ghelichkani, Nate Saab, JOhnny Briseno, Jason Farhat, David Flores
September 28, 2020
Advisor was completely unaware of the status of the vehicle, Advisor was giving unclear /and wrong ETA of completion. Overall I feel like they forgot how to giving customer service vehicle, Advisor was giving unclear /and wrong ETA of completion. Overall I feel like they forgot how to giving customer service More
by b.siton
Employees Worked With
Hector Herrera 22246
September 27, 2020
Payman provided excellent service. More than anything, I appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. More
by smallworldpx
September 27, 2020
As a consumer of goods and services of the automotive industry of the USA I have to say that I am highly disappointed in the way the system fails its customers overall. However, there are individuals who industry of the USA I have to say that I am highly disappointed in the way the system fails its customers overall. However, there are individuals who do their best within the confines of mediocrity to be honest and forthright and Jimmy, a service advisor at Russell Westbrook, is one of those persons. I hope his honesty and effort inspire others to do their personal best even when things are going wrong around them. More
by Ellie
Employees Worked With
Jimmy, Minas
September 26, 2020
Great service, Will Recommend to friends and family.Best Great service, Will Recommend to friends and family. Best truck sales in San Fernando Rodrigo In financeExcellent customer serviceRecommend Thank Great service, Will Recommend to friends and family. Best truck sales in San Fernando Rodrigo In financeExcellent customer serviceRecommend Thanks again for the truck 2020 1500 rebel More
by Moseshernandez21
Employees Worked With
Melvin , Rodrigo Mancilla
