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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,326 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,326 reviews

September 26, 2020

Payman is to The Service Department, what Michael Jordan is to Basketball! He is both excellent at his customer interaction and equally as adept with his knowledge. More

by yogimark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

I’m really disappointed about the amount I had to pay on my diagnose for my car. Not a good service. The car was dirty. More

by Elvira Hernández
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Herrera , Alex Klaumenzer
Sep 29, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Elvira, There we multiple convers with your vehicle, however we only charged for 2 while we looked at all other issues. You were fully aware and approved the feeds before we took a look. Regards, Russell Westbrook CDJR

September 25, 2020

Horrible experience both times I have gone in. Neither time was the car washed like they said it would be. Which would be fine but do not tell me you will do that service. Last time they just sprayed tir More

by dvicktx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2020

Siamak was amazing. Service was next level. Keep it up. I will definitely be back in the future and highly recommend this dealership. Thank you More

by Jip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever did the financial part when I was signing at the end.. that guy was great ! , Sia Raissian
September 24, 2020

They have good deals really worth the drive, also they work with you so you'll be comfortable on your payments and also your budget More

by MJUAN636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie, Shayan Ghelichkani
September 24, 2020

I previously bought a used vehicle from them that turned out to be a lemon. Every one in the sales dept understood and took care of me. Moe and Sako went above and beyond and Iam extremely happy. This is my More

by Ncoej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe and Sako
September 24, 2020

I liked this dealership! I order my 2021 Jeep Wrangler through them and I had an amazing experience. They kept me posted about my card status and My Jeep came exactly like how I order it. Thank you guys More

by Nasim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vikas Mehandroo
September 24, 2020

Very friendly and understanding and willing to work with my needs and wants. There was no pressure to buy a car and very willing to listen. More

by kabi.lett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Sayed
September 23, 2020

Very good customer service. I received texts through out the service letting me know what’s going on with my vehicle. I was very satisfied with the service. More

by berberyanelizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahe
September 23, 2020

Excellent! Just missed 12,000 miles per year instead 10,000. They didn't follow the previous contract of JEEP said 12,000. Said OK More

by FULEDOGIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walid Benterki
Oct 16, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We follow all contracts as they are stated and agreed upon. Please reach out to us if you have any questions. Regards, Russell Westbrook CDJR

Oct 16, 2020 -

FULEDOGIC responded

Hello, Please send me official letter that, according to you follow all contracts as they are stated and agreed upon, my jeep is titled for 12,000 miles per year. Thank you so much. Regards, Dogic

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