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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,323 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,324 reviews

August 25, 2020

The sales persons was most interstate in the sell of the car. He never when over the car fitures never told me extras will be charges More

by Loopeterstouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melvin Donicio
Aug 27, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide a smooth and thorough experience. We'd like to learn the details of your visit. Please reach out to us when you find the time. Regards, Russell Westbrook CDJR

August 25, 2020

I rally enjoy working with Rene, thank for helping get the car of my dreams, and I will recomend Rene to my friends and family More

by Gessuscux80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles
August 25, 2020

Rene was really helpful and he did everything he could to get us a price that worked for us! 100% best buying experience so far! More

by zaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles
August 24, 2020

If you’re buying a car from Westbrook you have to talk to Rene robles nice respectful guy sales manager also good people good price More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles
August 22, 2020

David Flores is great gave me a call the next day and made a deal that it work for both of us and I want to thank j Rodrigues for showing me the car and getting David involve look for this guys they will More

by coolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Rodriguez , Mickel Sophoclis, David Flores
August 22, 2020

Dealer is fraudulent and steals from their customers. Do not buy your car here unless you want to be completely taken advantage of. Dealer uses unethical practices and tries to run customers through like ca More

by emrknight2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Del Rio, Julio Rodriguez, Raed Malaeb, Mickel Sophoclis, Calvin Gulam, Rodrigo Mancilla, Shadi Abdelhadi, Michelle Kandilian, Alex Klaumenzer, Vikas Mehandroo
Aug 29, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Eddie, This is completely false, and we're appalled at the notion that we would steal. Our goal is to provide a smooth and professional experience as we want customers to come back to us for all their automotive needs. We encourage all customers to ask questions if they're unsure of any pricing details. Regards, Russell Westbrook CDJR

August 21, 2020

Initial salesman was friendly and honest. The sale’s manager, not so much. The finance guy was the biggest crook of all as he attempted to charge me double for the tax, license and registration! More

by MARKFRERICHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gevork in sales and Rogelio in service were great, Mickel Sophoclis, Shadi Abdelhadi
Aug 25, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Mark, We strive to provide a smooth and professional service. It sounds like there may be some confusion. We do not charge double for tax, license, or registration. These prices are not set by us but by government entities. We'd like to speak with you to further discuss. Please reach to us when you find the time. Regards, Russell Westbrook CDJR

August 21, 2020

Extremely horrible service. Take your hard earned money and shop somewhere else that won’t take advantage of you. They are not straight forward and will take every last bit from you if you’re not fully awa More

by Donotshopatvannuysrussellwestbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Shadi Abdelhadi, Alex Klaumenzer, Reza Shahriar, JOhnny Briseno, John Mejia, Jason Farhat
Aug 29, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We strive to provide a smooth and professional experience. We do not take advantage of anyone. Throughout the process, we communicate pricing details. We encourage all customers to ask questions if they're unsure of any of the details. We're always happy to answer them as we want our customers to be happy with the deal. Please reach out to us to discuss this further. Regards, Russell Westbrook CDJR

August 21, 2020

John and Mo’s team are the best. Best dealer i ever went. They were quick and resolved my issues quick. I would definately recommend this place to others More

by JAY.JANG1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2020

Had to go there 5 times to pick up my spare key for my new truck. Every time I’ve went, they said they didn’t have it and must of misplaced it after I called the previous days to make sure it was in. Stil More

by J.SELLERS033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza Shahriar
Aug 25, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable, and apologize if you felt it was wasted. We'd like to learn the details of your visit. Please reach out to us when you find the time. Regards, Russell Westbrook CDJR

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