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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,335 reviews
May 21, 2020
Joe was transparent and easy to work with which made the experience simple and pleasant The team was equally easy to work with. I would recommend them to others. experience simple and pleasant The team was equally easy to work with. I would recommend them to others. More
by klseastrom
Verified CustomerEmployees Worked With
Abdo, Joe, Alex Klaumenzer
May 21, 2020
Treated me awful I’m still not satisfied. My car is raggedy. I’m unhappy with the service and people communicating. I still don’t have my tags and have already paid a car note. Also they tell the untru raggedy. I’m unhappy with the service and people communicating. I still don’t have my tags and have already paid a car note. Also they tell the untruth to get your money. More
by Poppie6866
Employees Worked With
Mirna Garcia, Alex Klaumenzer
May 21, 2020
I love this dealership. My salesman Jayson was super an nice and made me feel comfortable and gave me a deal I could not refuse. nice and made me feel comfortable and gave me a deal I could not refuse. More
by kourtneyming
Employees Worked With
Jayson, Moses, and Rodrigo, Rodrigo Mancilla, Alex Klaumenzer
May 20, 2020
Your parts and service Dept is very good! My last issue was solve quickly and easily and was completely covered under my extended warranty! Thanks was solve quickly and easily and was completely covered under my extended warranty! Thanks More
by colinmichaelwest
May 20, 2020
Three stars for having the amazing model I didn’t even know existed. The finance person, Mickel, worked very hard and couldn’t have been nicer. However, I had to sign three different purchase contracts be know existed. The finance person, Mickel, worked very hard and couldn’t have been nicer. However, I had to sign three different purchase contracts because of problems with the finance companies. My car didn’t come with the original floor mats and I’m still waiting for the owner’s manual (it’s been just over 2-months since I purchased). Everyone I dealt with at the dealership was very nice, but the operation could definitely be tighter and smoother. More
by nas0
Employees Worked With
Mickel Sophoclis, Alex Klaumenzer
May 20, 2020
It was the worse experience I have ever had!!! Will never refer anyone to them. They still haven’t sent my check for putting the wrong miles on my car. I didn’t get my floor Matt’s and spare key until a mont refer anyone to them. They still haven’t sent my check for putting the wrong miles on my car. I didn’t get my floor Matt’s and spare key until a month passed. I leased my car in February and still don’t have license plates. More
by Gayusha74
Employees Worked With
Nate Saab
May 18, 2020
Customer service was goodService was fastMy only Customer service was good Service was fast My only complaint is that for the second time in a row I was asked if I wanted my truck washed and I said Customer service was good Service was fast My only complaint is that for the second time in a row I was asked if I wanted my truck washed and I said yes and it wasn't. If youre not going to wash it dont ask. No harm no foul. But if im expecting my truck to be fresh and so clean when I pickup and its not its a real bummer. Other than that 2 thumbs up. More
by rhoderick.santiago
Employees Worked With
Hector Herrera
May 18, 2020
The “customer” service reps are super rude. Don’t let you talk. And try to rip you off. Mechanic ended up saving me money when the guy at the front desk was trying to get me to pay $200 for a diagnosis. Wal talk. And try to rip you off. Mechanic ended up saving me money when the guy at the front desk was trying to get me to pay $200 for a diagnosis. Walked outside and got it for free. More
by josh
Employees Worked With
Other Employees :
Juan Del Rio, Gio Briseno, Joe Latif
