Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,435 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,435 reviews
February 25, 2020
Amazing customer service! Oscar and the team extended not only the highest courtesy but also — EXTREME PATIENCE and persistence with the management of my financing. Thank you!!!! only the highest courtesy but also — EXTREME PATIENCE and persistence with the management of my financing. Thank you!!!! More
by fitnita
Employees Worked With
Oscar Sanchez, Rodrigo Mancilla, Gio Briseno
February 24, 2020
I asked if they were going to do a hard or soft inquiry. Raza said just one hard inquiry. There were a total of “5” Hard Inquiry’s done on my credit. That is ridiculous. Never again!! Raza said just one hard inquiry. There were a total of “5” Hard Inquiry’s done on my credit. That is ridiculous. Never again!! More
by Jbergystrand
Employees Worked With
Oscar Sanchez, Reza Shahriar
February 23, 2020
Friendly, funny and very helpful people. Paper work process was a little long but over all it was a good experience. Dealership is also clean. process was a little long but over all it was a good experience. Dealership is also clean. More
by D.Monroe
Verified CustomerEmployees Worked With
Leslie A., Oscar Sanchez
February 23, 2020
I came in to see if I could get into a new truck while being upside down on my challenger. Kevin and Gio worked hard to make the deal work for me. My wife wasn’t at the dealership and they drove her the p being upside down on my challenger. Kevin and Gio worked hard to make the deal work for me. My wife wasn’t at the dealership and they drove her the paperwork to sign. More
by tattooedchefla
Employees Worked With
Kevin, Michelle Kandilian, Gio Briseno
February 23, 2020
Could have been a little bit quicker (was almost 4 hours), but I am still satisfied with my purchase! Great service from Oscar and his team. hours), but I am still satisfied with my purchase! Great service from Oscar and his team. More
by almonroe.am
Employees Worked With
Oscar Sanchez
February 21, 2020
The best deals there is & a very good customer service with every single person that walks in good team works I really recommend this dealer with every single person that walks in good team works I really recommend this dealer More
by Denova65
Employees Worked With
Eduardo Mendoza , Reza Shahriar
February 21, 2020
First experience with Russell Westbrook service was terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. terrible. However, the second time around I felt as if the new service advisor was a lot more helpful. More
by Judith
Employees Worked With
February 21, 2020
We bought a Wrangler about a week ago from Johnny . He was great and took his time to show us a few pre owned options. He got us the best deal of all the Jeep dealers we had checked. We are super stok . He was great and took his time to show us a few pre owned options. He got us the best deal of all the Jeep dealers we had checked. We are super stoked with our new Jeep. More
by S. Mathews
Employees Worked With
JOhnny Briseno
February 21, 2020
Happy I was there before this visit and was handled by Eddie(?) and was NOT happy with his customer service skills! This time was better! Allen helped me an I was there before this visit and was handled by Eddie(?) and was NOT happy with his customer service skills! This time was better! Allen helped me and made me feel like he wasn't trying to hustle some money from me - the other guy was all about the money first and then the service details! BAD Business! I don't ever want to deal with guy ever again when I come in for service. More
by ORSPORTZ
Employees Worked With
Eddie (bad) and then Allen. I don't know their last names but they work in the Service Dept.
February 21, 2020
Very dishonest dealership don't follow through and they don't get back to you when you call them with questions therefore I don't believe I would buy another vehicle from this dealership don't get back to you when you call them with questions therefore I don't believe I would buy another vehicle from this dealership More
by rhernandez65
Employees Worked With
Other Employees :
Juan Del Rio, Mickel Sophoclis, Rodrigo Mancilla, Michelle Kandilian, Alex Klaumenzer
