Van Nuys Chrysler Dodge Jeep Ram

Left my lights on off position instead of auto. Found out after I was driving in the dark. Found out after I was driving in the dark. More

Not a good dealership to do business with. I've tried calling the dealership after I had purchased a used car to get verification as to where my car sale tax was paid to as I am from another s I've tried calling the dealership after I had purchased a used car to get verification as to where my car sale tax was paid to as I am from another state, for more than 10 phone calls, the finance manager won't pick up my call or return my call back. I even sent their general manager Jonathan Schwartz to help take care of my issue, still no replied. This has been going on for more than a month now. I am very unhappy More

Easy check in. All work completed on time. Friendly employees. Would recommend to a friend. All work completed on time. Friendly employees. Would recommend to a friend. More

Service was okay but jeep company is bad services takes 3 to 5 day's and no loaner car that is very cheap almost unprofessional. This has to be corrected to 5 day's and no loaner car that is very cheap almost unprofessional. This has to be corrected More

Great service fast and reasonable and very friendly worker i truly recommended this place They are awesome worker i truly recommended this place They are awesome More

Excellent service He is very helpful Friendly Answers all my questions Never makes me wait my questions Never makes me wait More

Appreciate the oil change and be able to leave the vehicle overnight. Great communication from the service team. vehicle overnight. Great communication from the service team. More

Professional, courteous employees. Answered all my questions Knowledge people, friendly staff. Felt comfortable at all times. Answered all my questions Knowledge people, friendly staff. Felt comfortable at all times. More

I recently had an extremely disappointing experience with the service department, particularly with the handling of my van's transmission recall. When I dropped off my van, I was initially told it would take the service department, particularly with the handling of my van's transmission recall. When I dropped off my van, I was initially told it would take 5 days for the repairs. However, it ended up being in their shop for over 3 weeks. Upon finally retrieving my van, I noticed it was skipping gears an issue that had not been present before the service. After I set up another appointment for the next day at 2:30 PM, my van broke down on the way to work, and I saw a lot of smoke coming from the hood. Opening the hood, I discovered that hoses had been left unplugged, NOT VERY PROFESSIONAL! When I called the service department to report the issue, I was instructed to pay for a tow truck for a problem they caused. It has now been close to 3 weeks since I last heard from them, and I feel completely ignored. I believe the engineer, Payman, should reconsider his qualifications, as the service provided was far from acceptable. Overall, my experience with this dealer has been unsatisfactory, and I cannot recommend their services. More

My service advisor Hector Lopez have great customer service he was very informative and was reachable when needed. service he was very informative and was reachable when needed. More