Van Nuys Chrysler Dodge Jeep Ram

Fabian is the man! I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation where I got a flat tire as soon as I left the service and they were able to help me out at no cost. I work in customer service and Fabian gives me hope that there are others that understand how to make sure customers are satisfied. Thanks for all the help, Fabian! More

40K inspection Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving afterwards Care of vehicle while in service was very good More

Got a great deal and the sales people were outstanding. Great dealership. I checked 2 other Jeep dealers in my area and was not happy with them at all. Russell Westbrook was completely different and aweso Great dealership. I checked 2 other Jeep dealers in my area and was not happy with them at all. Russell Westbrook was completely different and awesome. More

Very Good Awesome experience. John morovitz is the best and Mirna Garcia. It was a very nice experience.. thank you guys for being patient with me.. all the bes Awesome experience. John morovitz is the best and Mirna Garcia. It was a very nice experience.. thank you guys for being patient with me.. all the best More

Excellent! I went in just to look around and met a salesman named Cesar who kindly showed me a car I was interested in. He explained in detail everything I wante I went in just to look around and met a salesman named Cesar who kindly showed me a car I was interested in. He explained in detail everything I wanted to know and I had to look no further. The whole process was fast and easy. More

Amazing Customer Service! I worked with a new employee named John Mejia. He was awesome and really fun to work with. I'll definitely be back to buy again from John! I worked with a new employee named John Mejia. He was awesome and really fun to work with. I'll definitely be back to buy again from John! More

I won’t go anywhere else for CHRYSLER Dodge Jeep Ram I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary servi I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary service by the whole team - HIGHLY RECOMMEND More

Inappropriate Comments Our salesperson, Pouria, when I was asked what my monthly income was stated “wow, it sure must be nice.” So incredibly inappropriate. I was appalled Our salesperson, Pouria, when I was asked what my monthly income was stated “wow, it sure must be nice.” So incredibly inappropriate. I was appalled. Credit manager commented when I declined the extended warranty — “well I guess you will never need repairs“ and “so you are going to pay for your repairs yourself?” In a condescending tone. Lastly, after taking over 3 and 1/2 hours when we had a written deal before we walked in the door we inquired how much longer was it going to take. Our salesperson, Pouria, stated “as soon as I can get you out of here I can go sell another car, so we are in the same boat.” Absolutely unbelievable. I will never purchase a car from this dealership again nor would I ever recommend it. More

thank you for a painless experience thank you Oscar for your professional work ethics. thank you see you next service. already recommended to a friend. Oscar explained all aspects of my thank you Oscar for your professional work ethics. thank you see you next service. already recommended to a friend. Oscar explained all aspects of my cars services to me. More

Great service I had a great experience dealing with Russell Westbrook van Nuys. The service team went the extras mile to make sure I was satisfied. My experience wi I had a great experience dealing with Russell Westbrook van Nuys. The service team went the extras mile to make sure I was satisfied. My experience with the service received will make this my home dealership. More