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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,326 reviews
January 13, 2023
Great customer service and communication with customer. Special thanks to Mike for updating me everyday and service department for their outstanding service. Special thanks to Mike for updating me everyday and service department for their outstanding service. More
by OSHIN
Verified CustomerEmployees Worked With
January 13, 2023
The service department staff are amazing! Junior went above and beyond to assist me remotely and assure my trucks repair needs were all complete with cost savings in mind. Thank you! Junior went above and beyond to assist me remotely and assure my trucks repair needs were all complete with cost savings in mind. Thank you! More
by vinsentfranke
Employees Worked With
Junior
January 12, 2023
Payman Arjan did a good job great customer service give him a raise please very hard working man great attitude him a raise please very hard working man great attitude More
by dannylizama50
Employees Worked With
January 12, 2023
I love Russell, Westbrook, Jeep of Van Nuys service center! They always have a full counter full of staff ready to help you, you don’t need an appointment for regular maintenance, you just pull in like center! They always have a full counter full of staff ready to help you, you don’t need an appointment for regular maintenance, you just pull in like In-N-Out Burger, drop it off and get it done! More
by jason@ockrealtygroup.com
Employees Worked With
Benny was great!
January 12, 2023
Good and efficiency service Thanks again as always I do my vehicle service in this dealer my vehicle service in this dealer More
by donjose43
Employees Worked With
January 11, 2023
Benny was helping me and he was very professional and very kind and polite next time for sure I’ll ask him to help me very kind and polite next time for sure I’ll ask him to help me More
by Lili Afshari
Employees Worked With
January 11, 2023
Bad experience! The service advisor was rude! And the didn’t tell me my vehicle needed oil changed. I’m disappointed of this dealership I had to go back to rydell do The service advisor was rude! And the didn’t tell me my vehicle needed oil changed. I’m disappointed of this dealership I had to go back to rydell dodge in San Fernando. More
by Carlos Arcos
January 11, 2023
PAYMAN, BEN and STAFF are truly incredible. I hate bringing in my vehicle for service because of these recalls. But at least the process of working with these advisors is ready to help and make I hate bringing in my vehicle for service because of these recalls. But at least the process of working with these advisors is ready to help and make it personal smooth and friendly. I always said, it's never the product. Its the people behind the product is what counts. Payman makes me feel like family. Truly Smile and Service. More
by stevedavis.re
Employees Worked With
Payman Arjang
January 10, 2023
Everything worked out. My only complaint is that the driver side mat is always kind of dirty from the mechanic’s shoes. The service rep should put down a paper cover for th My only complaint is that the driver side mat is always kind of dirty from the mechanic’s shoes. The service rep should put down a paper cover for the mat when he first gets in the car like other dealerships do. More
by caddyman12
