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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,323 reviews
January 01, 2023
Unfortunately the service is only good after you complain. Very unwelcoming when you walk in to the service department. Anyone who answers the phone has no interest in helping. I would rather drive complain. Very unwelcoming when you walk in to the service department. Anyone who answers the phone has no interest in helping. I would rather drive out of my way to another dealership. More
by WQ
Verified CustomerEmployees Worked With
January 01, 2023
Kept my for 5 weeks, said it was repaired, had to Uber to come pick it up, now more warning lights on in the dash than before I took the truck in….was told to keep the truck an drive it for 3 more weeks befo come pick it up, now more warning lights on in the dash than before I took the truck in….was told to keep the truck an drive it for 3 more weeks before they could see get it back in to look at it again. More
by Micacrenshaw
Employees Worked With
Payman
December 31, 2022
The service here was great and the communication about what to expect was great as well. what to expect was great as well. More
by dollehouses
December 31, 2022
Absolutely terrible service. No communication from service advisor, car sat in the lot for 5 days without a diagnosis and was asked to bring it back after the holiday. I had to k No communication from service advisor, car sat in the lot for 5 days without a diagnosis and was asked to bring it back after the holiday. I had to keep following up with the advisor and didn’t even get my car diagnosed or fixed. More
by Saul Cortez
Employees Worked With
December 31, 2022
Always friendly and courteous. They keep you informed. Prices are fair and they check for warranty items. They explain the service / repairs They keep you informed. Prices are fair and they check for warranty items. They explain the service / repairs More
by Lisa.curtis
Employees Worked With
December 31, 2022
Great service and reasonable price. They had coupons in their website. Also they provided up and down rides to or from home. Service was very quick. Overall very satisfied and 5 ⭐ servi They had coupons in their website. Also they provided up and down rides to or from home. Service was very quick. Overall very satisfied and 5 ⭐ service. More
by ganga.praveen
Employees Worked With
Hector
December 30, 2022
Quick and friendly! Payman contacted me as soon as my vehicle was done and gave me all the recommendations I needed. Payman contacted me as soon as my vehicle was done and gave me all the recommendations I needed. More
by Alyaragon
Employees Worked With
December 30, 2022
Great customer service. Sultan Malaeb was my sales representative and he was very patient with my car selection. This was my 3rd car lease with Russell Westbrook. Sultan Malaeb was my sales representative and he was very patient with my car selection. This was my 3rd car lease with Russell Westbrook. More
by Vivianaacuriel
Employees Worked With
Sultan Malaeb
December 30, 2022
Service was great’ the staff polite’ and very attentive’ they had my oil filter at the dealership when I arrived with my corvette and my wait time was not long they had my oil filter at the dealership when I arrived with my corvette and my wait time was not long More
by CRAWLS37
