Van Nuys Chrysler Dodge Jeep Ram

Great, fast and reliable service. I would recommend this dealer to friends and family whether they are buying a new car or servicing. I would recommend this dealer to friends and family whether they are buying a new car or servicing. More

The dealership overall was very forgettable. I have a jeep with 16k miles and I was told I needed a service that coated a total of a 1000 dollars. After consulting my owners manual I realized I I have a jeep with 16k miles and I was told I needed a service that coated a total of a 1000 dollars. After consulting my owners manual I realized I only needed a tire change and a tire rotation that ended up costing 188 dollars More

Had my car 3 weeks to get parts. Service rep and mger did not return calls. Terrible experience. Service rep and mger did not return calls. Terrible experience. More

I paid $250 for a diagnostic that I didn’t get. I didn’t request tire service and the tires had low air pressure when I picked it up. Did not fix the recalls on the car. Claimed my car wouldn’t sta I didn’t request tire service and the tires had low air pressure when I picked it up. Did not fix the recalls on the car. Claimed my car wouldn’t start and a diagnostic couldn’t be done unless I paid $2,000. I refused and asked for my car back. They insisted I have it towed. I called a tow truck and they drove the car out to me, which means the car did start and they could have done a diagnostic but refused because I didn’t pay them $2,000. I was completely ripped off. My invoice supports what I am claiming. More

Amazing experience and helped me a lot. Fast and easy and fixed all the issues i had. Fast and easy and fixed all the issues i had. More

Helpful. I really appreciated the convenience of the paid Uber ride home when they were looking at my car. It took longer to check my car than I expected but I really appreciated the convenience of the paid Uber ride home when they were looking at my car. It took longer to check my car than I expected but it's likely a busy season with a lot of customers so it's not really their fault. More

I went there to get an oil change, I was told it would take 2-3 hours which was kind of a long time for a oil change. When I returned 4 hours later it still wasn’t ready, the tech guy told me it would be take 2-3 hours which was kind of a long time for a oil change. When I returned 4 hours later it still wasn’t ready, the tech guy told me it would be another 30 minutes I asked them to wash my car since I had to wait and they said it would take a little longer. I ended up waiting for another 2 hours, so I ended up spending 6 hours just to get an oil change. More

Jr was helpful and explained things which is great. Problem is that upon return of my car there was still an outstanding issue. Problem is that upon return of my car there was still an outstanding issue. More

Wouldn’t lease a CDJR anywhere else. Jose is a fantastic individual and salesperson—new management since pre-pandemic m! Jose is a fantastic individual and salesperson—new management since pre-pandemic m! More

They have an internet sales, for what reason is unknown to me, tried for several days to buy a car over the internet, also by phone and was told I need to come into to the dealership to buy it. I live 5 h to me, tried for several days to buy a car over the internet, also by phone and was told I need to come into to the dealership to buy it. I live 5 hours away, and they would not even hold or take a down payment so we could ensure the car would be there when we arrived. I have bought and sold hundreds of cars, some with internet sales and have never encoutered this before. Russell Westbrook if you were giving away vehicle by the ship load I would not be standing inline. This is probably the worst car dealership that I have ever tried to do buisness with. More