
Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,322 reviews
Payman and Benny has been amazing ! ! Always respond to emails promptly and take all of our vehicles in for service in a timely fashion! The absolute best! ! Always respond to emails promptly and take all of our vehicles in for service in a timely fashion! The absolute best! More
Worst service I have ever received at a dealership. I've been. To Russell, Westbrook Chrysler in Van Nuys California to have my jeep serviced on three occasions, and the service just seems to get worse I've been. To Russell, Westbrook Chrysler in Van Nuys California to have my jeep serviced on three occasions, and the service just seems to get worse. I had to get an engine replaced for my 2018 jeep. I was informed that the job will be completed in no less than three weeks however, three weeks turned into three months. They kept giving me the runaround as to why the job wasn't completed. Furthermore, when I finally received my vehicle and drove it off the lot, my radio seized to work. Basically, I got a brand new engine and drove off with an electrical problem. I am highly disappointed and until changes are made with the management of that branch, I will not recommend that dealership to anyone I know. Kofi Yiadom. More
Raffi was great, we told him what our budget was and he was able to help us get the 2023 Wrangler 4xe we wanted at a price we wanted it for. I have leased 3 cars now with different CDJR dealers and now I w was able to help us get the 2023 Wrangler 4xe we wanted at a price we wanted it for. I have leased 3 cars now with different CDJR dealers and now I will be taking my taking my business with Raffi from here on out. Out of 7 dealerships we went to for a Wrangler 4xe, here at Russell Westbrook CDJR of Van Nuys was the best deal we got. Definitely worth the drive to Van Nuys! More
Mathew and Jason made buying a car fun and so accommodating for every request we had. And surprise !! They work with you!! The Quality of the customer service was very upscale. So rare these days accommodating for every request we had. And surprise !! They work with you!! The Quality of the customer service was very upscale. So rare these days. We are really enjoying our car and our deal with them. It was a pleasure doing business with them. More
Although I made an appointment, once I arrived they said they didn’t have it and didn’t need it. However, the service was fantastic!!!! they didn’t have it and didn’t need it. However, the service was fantastic!!!! More
The beginning was rocky because it took too much time getting the job done. When the work was eventually completed it was done well. Tanya, from service, made the whole experience more positive and at th getting the job done. When the work was eventually completed it was done well. Tanya, from service, made the whole experience more positive and at the end Hector Jr. was more helpful. We thank them both. More
Now days the way vehicle market is, it is refreshing to see a dealership that still treats their potential costumers with respect and courtesy. see a dealership that still treats their potential costumers with respect and courtesy. More