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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,322 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,322 reviews

December 05, 2022

Sultan was amazing thank you guys so very very much for this hassle free experience More

by rosioreyes05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sultan , Alex Klaumenzer, Matt Eatezadi
Dec 06, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave Sultan and the Russell Westbrook Chrysler Dodge Jeep RAM team a five-star review!

December 05, 2022

Helpful and nice i did have a few concerns about car and please call me soon I would like a few answers More

by lydmorales28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
Dec 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review of Russell Westbrook Chrysler Dodge Jeep RAM! At your convenience, please give me a call at the number below! Thank you, Jonathan Schwartz - General Manager - jonathans@russellwestbrookcdjr.com - (818) 731-4893

December 03, 2022

This location has the Best deals and service. will definitely recommend to friends and family More

by Noemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayan Saab
Dec 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your recommendation means so much to us! Thank you for choosing Russell Westbrook Chrysler Dodge Jeep RAM and for sharing your kind words about our team. Have a wonderful day!

December 02, 2022

Payman and Benny has been amazing ! ! Always respond to emails promptly and take all of our vehicles in for service in a timely fashion! The absolute best! More

by Savannah.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman and Benny
Dec 05, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Savannah, thank you for leaving Russell Westbrook Chrysler Dodge Jeep RAM a five-star review! We are happy that Payman and Benny were communicative and customer-focused. See you down the road!

December 02, 2022

Worst service I have ever received at a dealership. I've been. To Russell, Westbrook Chrysler in Van Nuys California to have my jeep serviced on three occasions, and the service just seems to get worse More

by kofi12kilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Kofi–I am so sorry to hear that your service experience took longer than anticipated and that your vehicle is in need of additional care. This does not reflect our commitment to efficiency and quality, and I will be sure to discuss your feedback with my team to make certain we improve our process going forward. I'd like to step in and address your outstanding concerns regarding your radio. I will take a look for your contact information, but, if you are willing, please give me a call at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

December 01, 2022

Raffi was great, we told him what our budget was and he was able to help us get the 2023 Wrangler 4xe we wanted at a price we wanted it for. I have leased 3 cars now with different CDJR dealers and now I w More

by Robert Bibriesca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raffi
Dec 02, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Robert, thank you for the amazing review! We're thrilled that Raffi and the Russell Westbrook Chrysler Dodge Jeep RAM team made it possible for you to get into the 2023 Jeep Wrangler 4xe, and we hope it far exceeds your expectations! We appreciate you trusting our team with your business, and we're at your service if you need us down the road!

November 29, 2022

Mathew and Jason made buying a car fun and so accommodating for every request we had. And surprise !! They work with you!! The Quality of the customer service was very upscale. So rare these days More

by Toni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew, Jason Matar
Nov 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Toni, thank you for the great review! We are so glad to hear that Mathew and Jason delivered such a successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

November 23, 2022

Although I made an appointment, once I arrived they said they didn’t have it and didn’t need it. However, the service was fantastic!!!! More

by michellebinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Michelle, thank you for sharing! We appreciate your business and we hope to assist you with your future service needs here at Russell Westbrook Chrysler Dodge Jeep RAM. Have a great day!

November 22, 2022

The beginning was rocky because it took too much time getting the job done. When the work was eventually completed it was done well. Tanya, from service, made the whole experience more positive and at th More

by gggtinta
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr. , Tanya
Nov 22, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

While we apologize for the issues you encountered working with us, we are glad to hear that the team was able to get the job done. We will be sure to pass on the kind feedback to Tanya and Hector. If there is anything more we can do to assist you or better your experience, please feel free to reach out. Best, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

November 22, 2022

Now days the way vehicle market is, it is refreshing to see a dealership that still treats their potential costumers with respect and courtesy. More

by zackmoradian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZAMAN, Sarkissian, Rayan Saab
Nov 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Russell Westbrook Chrysler Dodge Jeep RAM, and for your business. We are thankful to have you as a customer, Zack!

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