Van Subaru

Live the Dream! Guy and Blake are the very best! We love the new Outback. Guy and Blake are the very best! We love the new Outback. More

The best deal at the best price! Johnny and Blake you guys rock! Superstar STI! Johnny and Blake you guys rock! Superstar STI! More

Blake was incredibly arrogant and rude and pushy and kept trying to force us to buy something we didn't want. My wife and I will never come back trying to force us to buy something we didn't want. My wife and I will never come back More

They mislead you about products they force you to buy, like warranties and service plans, when you buy your vehicle. They tell you you have to buy a “service plan” because it’s the only way Subaru’s warra like warranties and service plans, when you buy your vehicle. They tell you you have to buy a “service plan” because it’s the only way Subaru’s warranty will cover electrical systems. If you question them about this, they become aggressive and angry. More

Didn't want to have a conversation, just dictated cost. Requested Invoice: no. Higher dealer fee : didn't care. I was buying 2 cars not 1: didn't matter. Had a trade in for them to profit off of: didn't Requested Invoice: no. Higher dealer fee : didn't care. I was buying 2 cars not 1: didn't matter. Had a trade in for them to profit off of: didn't care. If they are sticking to their guns and holding them to your head, go to Olathe Subaru or McCarthy in Lawrence for lower fees. More

I do not recommend buying used from this dealership, used car quality is not good car quality is not good More

Johnny at Van Subaru was excellent. They had the car we wanted and we bought it with him. The process was easy and efficient. We were out of town when it came in and they allowed us to They had the car we wanted and we bought it with him. The process was easy and efficient. We were out of town when it came in and they allowed us to purchase it completely virtually so our son could pick it up. So convenient and simple. Johnny did not have the style of car we wanted at the dealership but he drove the same car and allowed us to sit in and look at his car so we would know. He even offered to let us test drive his car. Great service, easy process. And we LOVE the Legacy! More

Wouldn't honor Sam's Club Warehouse pricing that they had signed up for and sent to me. Managers never responded to my email or voicemail. Never heard from either. Trade in offer was the lowest I received on signed up for and sent to me. Managers never responded to my email or voicemail. Never heard from either. Trade in offer was the lowest I received on our vehicle out of multiple dealers. Bought a Subaru from another local dealer who provided not only a significantly better trade in price, but didn't have a dealer markup and they were extremely responsive. More

Fast courteous service. Dea was easy to talk to and work with. No high pressure. with. No high pressure. More

Terrible customer service. After spending over $1200 in service they ordered a part for me, simple side mirror back. I never received a call the part was in. A couple months went by and I called to confi service they ordered a part for me, simple side mirror back. I never received a call the part was in. A couple months went by and I called to confirm they had the part, a month later I scheduled time for the part to be installed. When I got there they sent the part back because they only hold them 30 days. I was treated terrible and they acted like I should have known this policy. There was no phone call telling me they part was going to be sent back. There was never an apology or acknowledgment of the situation, just a rude customer service rep! More