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VanDevere Kia
Akron, OH
550 Reviews
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550 Reviews of VanDevere Kia
June 15, 2017
Review of employee Jay Buckner The salesman, Jay Buckner, asked us a few questions of what we were looking for, had vehicle waiting when we arrived. Test drove car and made the pur The salesman, Jay Buckner, asked us a few questions of what we were looking for, had vehicle waiting when we arrived. Test drove car and made the purchase. Walked us through the entire process from beginning to end. He and thee tire staff made the experience painless considering it is the 2nd major purchase a person will make. Yes, we would recommend Mr Buckner to others looking for a vehicle and return ourselves to buy another car. More
by Frank
Employees Worked With
Jay Buckner (Jeff)
Helpful May 17, 2017
Car purchase I had a great experience the staff was wonderful the went above and beyond to offer me things to make me comfortable patrick was great I would recomme I had a great experience the staff was wonderful the went above and beyond to offer me things to make me comfortable patrick was great I would recommend him in the future More
by Jslattery6
Employees Worked With
Patrick Scofield
April 03, 2017
Don't believe the ads Finance dept was so horrible I had to go back 3 times to fix the screw ups... and it is 30 miles each way...When I asked for a deal on an auto starter Finance dept was so horrible I had to go back 3 times to fix the screw ups... and it is 30 miles each way...When I asked for a deal on an auto starter for my car... it was like i asked for one of their children... they are all smiles and talk family until you want something back from them.... Plus the pre-paid oil change is a scam... they never have open appointments... NEVER AGAIN...... Stay far away from this group!!! More
by Peter R Bunevich
Employees Worked With
Patrick Scofield
March 17, 2017
Awesome My recent experience with VanDevere Kia was awesome. The sales consultant was Mik Robinson he was truly a pleasure to work with. After the introductio My recent experience with VanDevere Kia was awesome. The sales consultant was Mik Robinson he was truly a pleasure to work with. After the introduction I honestly told Mike I came in the dealership with no money and a prayer. Instead of looking down or being judgmental he sad " well, lets see what I can do to help you. He answered all my questions and educated me about buying vs leasing my next vehicle. He listened to what I wanted in a. Vehicle and explained all my options. Mike had already came highly recommended by a family member and exceeded all my expectations and removed all the myths of women car shopping alone being taken advantage of. After the credit check and explanations we found a solution I was happily satisfied with without feeling pressured at all. He walked me step by step through the process and once my decision was made took me for a test drive while explaining all the features of the car after test drive he introduced me to the team. Everyone greeted me kind and welcomed me to the VanDevere family. After the tour and intros I was called to meet with the financial specialist a dreaded visit from past experiences but was immediately put at ease. He also explained my contract, payment plan and all additional options, again no pressure or judgement. I drove off that day with a 2017 Kia Sportage. Mike even took the time to set my clock and radio stations a small curtesy to many but huge for me. Before I left he reminded me to not hesitate to call him with any questions or concerns I may have in the future. In closing I will recommend this particular dealership and Mike to all my friends and family. On a scale of 1-1-10 I rate my experience a 20, yes that is correct a 20. Thanks Mike and the VanDevere family for a excellent customer service experience. More
by Angelaw925
Employees Worked With
Mike Robinson
March 16, 2017
$195 fee for Auto-Loan I was charged $195 to get an Auto-loan at the dealership. My credit score is 730. After waiting 2-hours, the finance guy said the best rate on 48-m I was charged $195 to get an Auto-loan at the dealership. My credit score is 730. After waiting 2-hours, the finance guy said the best rate on 48-months was over 5%. It was late on Saturday the banks had closed. I had the loan less than 72-hours and I drove to a local bank. Got a rate HALF what the dealer charged. The loan cost me nothing and I got 2.75%. The salesman was nice, the dealership was busy. He got me snacks and soda as I waited. More
by Scott3390
Employees Worked With
Patrick Scofield
March 03, 2017
It's all good. Just picked up our 4th vehicle from VanDevere. The staff was courteous, helpful and pleasant. Mike Robinson our sales rep took all the time we asked o Just picked up our 4th vehicle from VanDevere. The staff was courteous, helpful and pleasant. Mike Robinson our sales rep took all the time we asked of him without any pressure from him to make a decision. Rocky the sales manager was also extremely helpful. Mike Santimarino in service is an absolute gem. We have never once had an issue with this dealership. Even the body shop became necessary after someone hit skipped our car a few years ago. They did an outstanding job. I have recommended this dealership and a coworker now drives a Kia from VanDevere. More
by Fred S
Employees Worked With
Rocky & Tyler, Mike Robinson
February 09, 2017
Fantabulous!!! I purchased a 2016 Kia Soul, which I never thought I would but Nick (my salesman) and Randy (finance manager) walked me through all the benefits of ow I purchased a 2016 Kia Soul, which I never thought I would but Nick (my salesman) and Randy (finance manager) walked me through all the benefits of owning this vehicle. I'm so glad they did< i absolutely love it and the warranty and extras packages are just icing on the cake!! Thank you More
by sheila1075
Employees Worked With
Nick-Sales, Randy-Finance, David-Sales
February 05, 2017
Excellent It was a pleasure to meet Patrick . He is a great salesman as he walked me through the whole process professionally and answered all my questions . He It was a pleasure to meet Patrick . He is a great salesman as he walked me through the whole process professionally and answered all my questions . He was generous with his time and knowledge and I left very satisfied with an excellent experience and of course a great car. More
by dr70aa
Employees Worked With
Patrick Scofield
January 21, 2017
Terrific! This was our second sales experience at the VanDevere Auto Outlet. We purchased a 3500 Chevy Silverado Dually. Mitch DiMauro made both buying experie This was our second sales experience at the VanDevere Auto Outlet. We purchased a 3500 Chevy Silverado Dually. Mitch DiMauro made both buying experiences painless and perfect. The facility is in a great location, clean, and well maintained. The staff was all friendly. I would highly recommend anyone looking for a used car to stop in and look around! More
by H & V "truck Lovers"
Employees Worked With
Mitch DiMauro
December 30, 2016
New Lease Recently upgraded my lease from a 2015 Kia Sorento to a 2017 Sorento. Matt Bosko was a pleasure to work with and I look forward to working with him ag Recently upgraded my lease from a 2015 Kia Sorento to a 2017 Sorento. Matt Bosko was a pleasure to work with and I look forward to working with him again. More
by Steve B.
Employees Worked With
Matt Bosko
