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Vanguard Volkswagen
Austin, TX
312 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations.
Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish.
We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you.
Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver.
What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale.
At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come.
Experience the difference of a dealership that’s built with intention.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 312 reviews
March 09, 2022
Excellent dealership. Bought a car for my daughter with salesman Billy Hankey. Billy is very helpful and honest. Actually this was the first time I bought a new car tha Bought a car for my daughter with salesman Billy Hankey. Billy is very helpful and honest. Actually this was the first time I bought a new car that the people at dealership did not try to upsell me. Best experience ever, will recommend and buy again at Charles Maund with Billy. Even the finance department was great!!!! Thank you very much. Roberto Garcia More
by Paparg
Employees Worked With
Kenneth Alumbaugh, Billy Hankey
February 17, 2022
I had the best car purchase experience with Will. He was easily accessible both at the dealership and by phone, email, and text. He was always cheerful, patient at answering all my questions without He was easily accessible both at the dealership and by phone, email, and text. He was always cheerful, patient at answering all my questions without making me feel put off, and very informative about the car's features--even showing me features about which I didn't know to ask. I appreciated that he was funny and not aggressive or pushy, but really listened to what I was looking for in a car. I asked him to keep me informed about inventory and he did as promised. Overall just a great personal vibe that impacted my experience. TBH, the dealership office looked a little sad and dingy, but I'm hoping that means they are using extra money to compensate their awesome employees like Will. I don't need fancy facilities, but I do want to know that my car will receive quality auto care and employees have good working conditions -- that would boost my confidence in bringing my vehicle back for maintenance and to invest in my relationship with a hometown dealership for my family. More
by Julie A.
Employees Worked With
January 25, 2022
Found the car I was looking for quickly, especially given the long order times. Paperwork was really quick and was probably in and out within an hour. the long order times. Paperwork was really quick and was probably in and out within an hour. More
by eochoa260
Employees Worked With
Kenneth Alumbaugh, Ryan Wong
January 22, 2022
I worked with Billy and Pedro. Both were very professional, friendly and honest. It's my first time buying a car in the US and it took me months to find a dealership that is willing to listen to professional, friendly and honest. It's my first time buying a car in the US and it took me months to find a dealership that is willing to listen to its customers. Pedro and Billy never tried to sell anything I didn't need and listened to what I was looking for. I highly recommend working with them at Charles Maund Volkswagen! Can't wait to drive my new car! More
by Erik
Employees Worked With
Pedro Gallardo, Billy Hankey
January 19, 2022
The dealership was so helpful throughout my entire lease and purchasing process. Whenever I had a question or needed maintenance done on my car, Charles Maund VW helped me take care of everything so quickly and purchasing process. Whenever I had a question or needed maintenance done on my car, Charles Maund VW helped me take care of everything so quickly and easily. Ryan, specifically, was so helpful throughout the entire process. I never anticipated that buying out my lease would be as easy as it was. More
by catbuechler
Employees Worked With
Ryan Wong
January 04, 2022
Caleb was great to work with. He was very friendly and helpful, both before and after the sale. I would highly recommend Caleb and the team at Charles Maund Volkswagen. helpful, both before and after the sale. I would highly recommend Caleb and the team at Charles Maund Volkswagen. More
by JohnB
Employees Worked With
Caleb Gutierrez
