John Lane

Terrible customer service for a used car purchase. They have a required $3,000 markup (dealer package) on all cars for overpriced things such as tint and other "maintenance." For a used car, they bare They have a required $3,000 markup (dealer package) on all cars for overpriced things such as tint and other "maintenance." For a used car, they barely did anything worthwhile and they refused to negotiate on the price of the mark-up. Plus they don't advertise the total price online, so it is definitely a bait and switch. The salesperson was friendly during the sale (as they always are), but then communication shut off afterwards when I was waiting for some updates. He ghosted me twice refusing to answer my phone calls or responding to my texts. I had to go through a different person in order to get updates. I would give it 0 stars if possible. More

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