"Very pleasant person and very courteous service, no a lot..."
Very pleasant person and very courteous service, no a lot variety of the cars I was looking for but in general I’m happy with service.
"Excellent work again my 3rd vehicle since December They..."
Excellent work again my 3rd vehicle since December
They are a awesome Team can’t wait to see how the Service Team will take care of my Vehicles
"Good Bad and UglyGoodKeith Pedrick did a decent..."
Good Bad and Ugly
Keith Pedrick did a decent job
2019 Ecosport was fairly priced, neither highest or lowest
The trade appraisal was half of the appraisal from Vann's dealer trade in tool, TradeVue.
The manager did not give the condition of the vehicle for the difference, only that the 3rd party tool was incorrect, and not his fault.
I'm pretty sure that someone lied, and can't shake the feeling that I was cheated.
I had a 10 AM appointment, but the staff did not seem prepared. The vehicle was buried in the lot and covered with pollen, bird poop, etc.
In the Covid world, dealership staff were in the car touching critical controls bare handed. No wipes used or offered for our use. We had to ask.
The sales docs were incorrect and had to be reprinted.
Overall, had the color not been what we wanted, or available at another dealer we would have walked.